Sr. Associate - Insurance - P&C Claims 5B

Genpact Ltd.; India; Hybrid; INR 550,000 - 750,000; Full time

Job summary

Genpact Ltd. is seeking a Sr.

Associate in Insurance - P&C Claims to efficiently manage auto insurance claims, analyze policy coverage, and resolve complex issues. The role emphasizes accuracy, collaboration with underwriters and agents, and maintaining meticulous records.

Qualifications

• Bachelor's degrees in actuarial science, economics, finance, or risk management and insurance are required.
• Master's in statistics is preferred for analytical roles.
• Professional certifications in claims and insurance (AIC, CFE, CIC, CPCU) are a plus.

Responsibilities

• Efficiently manage and process auto insurance claims while ensuring accuracy and adherence to policies.
• Analyze clients’ policy coverage to provide actionable recommendations and ensure optimal protection.
• Investigate and resolve complex insurance issues, escalating as needed to maintain service quality.
• Communicate with customers, underwriters, and agents to facilitate policy implementation and claims resolution.
• Maintain up-to-date knowledge of regulations and industry trends to ensure compliance and provide guidance.
• Prepare and maintain detailed records of claims and resolutions for audits and reporting.
• Collaborate with internal teams to streamline processes and improve customer experience.

Skills

Claims Management

Data Management

Insurance

P&C Insurance

Education

Bachelor's degree in Actuarial Science

Bachelor's degree in Economics

Bachelor's degree in Finance

Bachelor's degree in Risk Management and Insurance

Master's degree in Statistics

Associate in Claims (AIC)

Certified Fraud Examiner (CFE)

Certified Insurance Counselor (CIC)

Chartered Property Casualty Underwriter (CPCU)

Job description

Sr. Associate - Insurance - P&C Claims**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**Responsibilities:Efficiently manage and process auto insurance claims while ensuring accuracy and adherence to company policies.Analyze clients’ policy coverage to provide actionable recommendations and ensure optimal protection.Investigate and resolve complex insurance-related issues, escalating as necessary to maintain service quality.Communicate effectively with customers, underwriters, and agents to facilitate smooth policy implementation and claims resolution.Maintain up-to-date knowledge of industry regulations, trends, and best practices to ensure compliance and provide informed guidance.Prepare and maintain detailed records of claims, interactions, and resolutions to support audits and reporting requirements.Collaborate with internal teams to streamline processes, enhance operational efficiency, and improve the overall customer experience.**Qualifications**Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics**Certifications**Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC), Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)**Required Skills**Claims Management, Data Management, Insurance, Property & Casualty Insurance**Language**English (Required)**Language Proficiency -**Upper Intermediate - B2**Additional Job Location -****Job Type**Regular**Master Skill List -**Insurance - P&C Claims**Remote Type -**Hybrid**Work Shift -**Night Job (India)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.