Sr Analyst III Software Engineering

DXC Technology Company; Bidhannagar; On-site; INR 600,000 - 1,000,000; Full time

Job summary

DXC Technology Company is seeking an experienced L2 CBS Application Support specialist for Finacle 10.x in a 24x7 production environment. You will handle incidents, service requests, and problem management with detailed troubleshooting and RCA.

Responsibilities include EOD/BOD support, configuration changes, and collaboration with vendor teams for patches and fixes. The role requires strong communication and analytical skills and a background in Core Banking operations.

Qualifications

• L2 application management experience in CBS environments.
• 3+ years in Finacle CBS support.
• Relevant degree as listed in qualifications.

Responsibilities

• Provide L2 application support for Core Banking systems (Finacle).
• Troubleshoot incidents, perform root cause analysis, and resolve issues.
• Coordinate with OEM/vendor teams for fixes, patches, and technical resolutions.
• Support EOD/BOD processes and production issues in a 24x7 setup.
• Prepare incident reports and maintain documentation for support activities.

Skills

Communication

Analytical thinking

Problem-solving

Pressure handling

Education

Diploma/Engineering/Science/MCA/BCA/Any Graduate

Tools

Finacle 10.x

Job description

Job Description:CBS Application L2 SupportTo provide Level 2 Application Support for the Core Banking System (Finacle 10.x), ensuring uninterrupted banking operations, timely incident resolution, and adherence to SLAs in a 24×7 environment.Key ResponsibilitiesProvide L2 Application Support for Core Banking applications (Finacle)Handle application-related incidents, service requests, and problem managementPerform detailed troubleshooting and root cause analysis of application issuesSupport application configuration, parameter setup, and minor customizationMonitor application performance and ensure system stabilitySupport EOD / BOD activities and resolve production issuesCoordinate with OEM/vendor teams for bug fixes, patches, and technical resolutionsEnsure compliance with defined SLA and support processesPrepare incident reports and maintain application support documentationWork in a 24×7 shift-based production support environmentTechnical & Functional SkillsStrong hands-on experience with Finacle 10.x (CBS)Good understanding of Core Banking functional modulesKnowledge of banking operations, including:CASA, Loans, DepositsRTGS, NEFTGBMTrade FinanceEOD / BOD processesAbility to analyze application logs, errors, and functional issuesSoft SkillsGood written and verbal communication skillsStrong analytical and problem-solving abilitiesAbility to work under pressure in a production banking environmentRole / DescriptionExperienceEducational Qualifications/ Certifications/SkillsL2- Application Management (CBS)>3 yearsDiploma /Engineering Graduate /Science Graduate/MCA/BCA/ Any GraduateGood Communication (written/Oral)Experience of Finacle version 10x Customization, Implementation, Configuration.Knowledge of Internet BankingImplementation, Configuration.Knowledge of Banking Operation Logic, RTGS, NEFT, Trade Finance, EOD BOD, GBM,UPI,IMPS etc.Willing to work in 24X7 environment Should have worked in 1 Similar Projects as Finacle Application L2.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.