Sr Analyst III Business Process Solutions

DXC Technology Company; Dadri; On-site; INR 350,000 - 650,000; Full time

Job summary

DXC Technology in India is seeking a detail-oriented Training, E-Learning, & Management Support professional to assist internal teams by improving processes, managing data, and contributing to learning initiatives using Microsoft 365 and related tools. The role emphasizes a strong learning mindset and structured problem solving.

You will collaborate with SMEs, build light solutions, manage SharePoint data, support dashboards in Power BI, develop training materials, and help track metrics.

Qualifications

• 1–3 years of work experience in a related role.
• Experience with Microsoft 365 (SharePoint, Teams, Excel, etc.).
• Familiarity with Power BI or similar reporting tools.
• Strong organization, problem-solving, and written communication skills.
• Ability to learn new tools and apply them to tasks.
• Proficiency with AI tools and emerging technologies.
• Experience documenting procedures or supporting training programs (preferred).

Responsibilities

• Collaborate with teammates, stakeholders, and subject matter experts to support project goals.
• Build and maintain basic solutions using forms, workflows, lists, and simple automations.
• Manage SharePoint lists and document libraries.
• Assist with process improvements and basic workflow automation.
• Support development of training materials and curricula.
• Help track and report training and operational metrics.
• Troubleshoot basic issues and escalate when needed.
• Document processes and solutions for knowledge sharing.

Skills

Learning mindset

Analytical thinking

Problem-solving

Written communication

Self-driven learner

Adaptability

Troubleshooting basics

Education

Bachelor's degree in a relevant field or equivalent

Tools

Microsoft 365

SharePoint

Teams

Excel

Power BI

Low-code/no-code platforms

Workflow automation tools

AI tools

Job description

Job Description:Training, E-Learning, & Management SupportWe are seeking a detail-oriented and tech-curious individual to support internal teams by improving processes, managing data, and assisting with learning initiatives using Microsoft 365 and other business tools. The technology landscape is evolving, so a willingness to learn new tools and apply them to everyday work is an important part of this role.Key ResponsibilitiesCollaborate with teammates, stakeholders, and subject matter experts to support project goals and deliver quality workBuild and maintain basic solutions using available business tools, such as forms, workflows, lists, and simple automationsManage SharePoint lists, document libraries, and structured dataAssist with process improvements and basic workflow automationSupport the development and maintenance of reports and dashboards using Power BI or similar toolsContribute to the development of training documentation, curricula, and learning materials.Help track and report on training and operational metricsTroubleshoot basic issues and escalate when neededDocument processes, solutions, and support information to help with knowledge sharingExplore and become familiar with new tools and technologies as they are introducedMindset & Working StyleBrings a strong learning mindset and curiosity about new tools, processes, and technologiesConfident tackling unfamiliar situations and applying structured, logical thinking to work through challengesDemonstrates developing analytical and problem-solving skillsSelf-driven learner with the confidence to troubleshoot basic issues and ask the right questions when something is unclearComfortable receiving direction and feedback while gradually taking on more independent workQualificationsRequired1–3 years of work experience in a related roleExperience with Microsoft 365 (SharePoint, Teams, Excel, etc.)Familiarity with reporting tools such as Power BI or similar platformsStrong organization, problem-solving, and written communication skillsProficiency in using AI tools and other emerging technologies within a professional environmentAbility to learn new tools and apply them to assigned tasksPreferredBachelor's degree in a relevant field or equivalent combination of education and experienceExposure to low-code/no-code platforms, workflow automation tools, or similar technologiesExperience documenting procedures or supporting training programsBackground in supporting or maintaining business reports or dashboardsAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.