Sr. Admin and Facilities Partner

Entrata; Pune District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading property management software company based in India seeks a Senior Admin & Facilities Partner. This role involves overseeing comprehensive facilities management and cafeteria operations to ensure compliance, employee satisfaction, and operational excellence. Candidates should have 7-10 years of experience in related fields, with a bachelor's degree and strong leadership skills. The position plays a key role in budget management and vendor relations to enhance workplace services.

Qualifications

• 7-10 years of progressive experience in facilities management, cafeteria/food services, or workplace operations.
• Strong expertise in facilities operations and vendor governance.
• Excellent communication and leadership skills.
• Proven ability to manage large teams, complex vendor ecosystems, and high-visibility operations.

Responsibilities

• Lead end-to-end Facilities Management and Cafeteria Operations.
• Ensure compliance with food safety and hygiene regulations.
• Manage vendor performance and contract negotiations.
• Manage end-to-end vendor strategy, SLAs, audits, and budget governance across facilities and cafeteria services.
• Lead and mentor senior facilities/admin teams and drive communication and change management.

Skills

Facilities Management

Food Safety Regulations

Stakeholder Management

Analytical Skills

Leadership

Team leadership

Education

Bachelor's degree in Business Administration or related field

MBA or relevant certification

Job description

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with awards such as the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, and Women Tech Council Shatter List, our software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools that reshape property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn’t just desirable; it’s industry essential. At Entrata, we refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives to craft a better world to live in.

The Senior Admin & Facilities Partner is responsible for leading end-to-end Facilities Management and Cafeteria Operations for a large corporate office or multiple locations. This role provides strategic direction, operational excellence, and governance across food services, hygiene, safety, facilities upkeep, vendor ecosystems, and employee experience. The position plays a key role in budget ownership, risk management, continuous improvement, and cross-functional leadership while ensuring compliance with regulatory and corporate standards.

Strategic Cafeteria & Food Service Leadership

• Provide strategic oversight of cafeteria and food service operations, ensuring consistent quality, safety, and employee satisfaction at scale.
• Define service standards, peak-hour capacity planning, and crowd management strategies for large employee population.
• Lead menu innovation, cost optimization, and nutrition initiatives in collaboration with vendors, HR, and food committees.
• Oversee long-term planning, proposals, lifecycle management, and modernization initiatives.

Hygiene, Safety & Regulatory Governance

• Establish and own governance for food safety, hygiene, and EHS compliance (HACCP, FSSAI, statutory and corporate standards).
• Establish audit frameworks, compliance dashboards, and corrective action programs across facilities and cafeteria operations.
• Lead incident management, root-cause analysis, and preventive action plans to minimize operational and safety risks.
• Drive a culture of safety, hygiene, and continuous compliance across vendor and internal teams.

Facilities Management & Infrastructure Oversight

• Provide leadership for comprehensive facilities operations, including housekeeping, maintenance, utilities, and workplace services.
• Develop and monitor annual facilities operating plans, preventive maintenance strategies, and infrastructure improvement roadmaps.
• Partner with real estate, security, IT, and business leaders to align facilities services with organizational growth and employee needs.
• Ensure service continuity, emergency preparedness, and business continuity planning.

Vendor, Contract & Financial Management

• Lead end-to-end vendor strategy, including selection, onboarding, performance governance, renewals, and exits.
• Own vendor SLAs, KPIs, audits, and quarterly business reviews to drive performance and value creation.
• Manage budgets, cost controls, forecasting, billing governance, and savings initiatives across facilities and cafeteria services.
• Support contract negotiations and ensure commercial, legal, and compliance adherence.

Employee Experience, Stakeholder & Team Leadership

• Champion employee experience by translating feedback into measurable service improvements.
• Act as a senior point of contact for HR, leadership teams, and key stakeholders on workplace and dining services.
• Lead, mentor, and develop junior facilities/admin partners and operational teams.
• Drive communication strategies, change management, and engagement initiatives related to workplace services.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Hospitality, Facilities Management, Engineering, or related field (MBA or relevant certification preferred).
• 7–10 years of progressive experience in facilities management, cafeteria/food services, or workplace operations, with leadership responsibility.
• Strong expertise in facilities operations, food safety regulations, EHS standards, vendor governance, and budget management.
• Proven ability to manage large teams, complex vendor ecosystems, and high-visibility operations.
• Excellent leadership, stakeholder management, analytical, and communication skills.

Members of the Entrata team aren’t just intelligent and ambitious; they embody our value “Excellent Alone, Better Together.” Entrata is committed to creating a diverse and inclusive workplace. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.