Sr. Account Manager

Quess IT Staffing; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Quess IT Staffing in Gurugram is seeking an Account Manager - C2H (Domestic Staffing) to manage domestic C2H staffing accounts with a balanced focus on client handling and delivery management.

You will lead client relationships, drive account growth, negotiate rates, and coordinate delivery teams to ensure timely closures and compliant onboarding.

Qualifications

• 6-18 years of experience in domestic IT staffing (C2H).
• Strong client-facing, delivery, and team management skills.
• Good knowledge of IT skills, market rates, and hiring trends.

Responsibilities

• Manage client relationships, requirements, SLAs, and escalations.
• Drive account growth, rate negotiations, and conversions.
• Lead delivery team to ensure timely and quality closures.
• Track submissions, interviews, closures, and team productivity.
• Coordinate onboarding, compliance, and internal stakeholders.

Skills

Client handling

Delivery management

Team management

Stakeholder coordination

Job description

JD: Account Manager - C2H (Domestic Staffing)

Role Overview:

Responsible for managing domestic C2H staffing accounts with a balanced focus on 50% client handling and 50% delivery management.

Key Responsibilities:

• Manage client relationships, requirements, SLAs, and escalations.
• Drive account growth, rate negotiations, and conversions.
• Lead delivery team to ensure timely and quality closures.
• Track submissions, interviews, closures, and team productivity.
• Coordinate onboarding, compliance, and internal stakeholders.

Requirements:

• 6-18 years of experience in domestic IT staffing (C2H).
• Strong client-facing, delivery, and team management skills.
• Good knowledge of IT skills, market rates, and hiring trends.