Splunk Observability

FPT Software; Hyderabad; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

FPT Software invites a Senior Solution Architect to define and govern the target-state observability architecture across complex transformation programs. You will bridge business objectives with technical implementations, lead architecture decisions, engage customers, and shape proposals, estimations, and expansion opportunities.

You will own the architecture roadmap, drive governance, and mentor technical teams while collaborating with vendors to ensure scalable, secure, and reliable solutions.

Qualifications

• 10+ years IT experience in solution/architecture roles.
• Proven observability platform design experience.
• Strong English communication and client-facing skills.
• Experience presenting to stakeholders and drafting architecture roadmaps.

Responsibilities

• Own and govern target-state observability architecture and roadmap.
• Lead architecture workshops, technical reviews, and design discussions with customers.
• Produce proposals, estimations, migration approaches, and staffing plans.
• Review solution designs, approve standards, and guide technical teams.
• Provide guidance on data migration, OpenTelemetry adoption, and Splunk optimization.

Skills

Customer-facing communication

English communication

Architecture leadership

Solution architecture

Tools

Splunk Observability

Splunk Enterprise

OpenTelemetry

Cloud-native platforms

Enterprise integration architecture

Job description

Position Summary

The Solution Architect is responsible for defining and governing the target-state observability architecture across the customer's transformation program. The role acts as the bridge between business objectives and technical implementation, leading architecture decisions, customer engagement, proposal development, estimations, and expansion opportunities.

Key Responsibilities

Architecture & Strategy

• Own the overall observability architecture and roadmap.
• Define standards, governance models, onboarding patterns, and best practices.
• Design enterprise-scale solutions covering:
  • Metrics
  • Logs
  • Traces
  • OpenTelemetry
  • Dashboards
  • Alerting
  • SLI/SLO frameworks
• Ensure architecture scalability, security, reliability, and operational efficiency.

Customer Leadership

• Serve as the primary architecture counterpart to customer architects, platform owners, and technical leadership teams.
• Lead architecture workshops, technical reviews, solution presentations, and design discussions.
• Drive alignment across multiple customer teams and vendors.
• Facilitate and chair architecture governance meetings.

Proposal, Estimation & Business Growth

• Own proposal creation for new workstreams and migration tracks.
• Produce:
  • Solution proposals
  • Architecture documents
  • Migration approaches
  • Technical assessments
  • Estimations
  • Staffing plans
• Present and defend technical approaches with customer stakeholders.
• Support account growth through architecture consulting and new opportunity discovery.

Technical Governance

• Guide Technical Leads and engineering teams.
• Review solution designs and implementation approaches.
• Approve architecture decisions and technical standards.
• Resolve high-impact technical issues and escalations.

Hands-on Technical Support

• Review migration strategies and onboarding designs.
• Support complex troubleshooting and architecture validation.
• Provide technical guidance on:
  • Data migration
  • Observability design
  • OpenTelemetry adoption
  • Splunk platform optimization

Experience & Qualifications

• 10+ years of IT experience.
• 5+ years in Solution Architect, Principal Engineer, or Architecture leadership roles.
• Proven experience designing enterprise observability platforms.
• Strong experience in:
  • Splunk Observability
  • Splunk Enterprise
  • OpenTelemetry
  • Cloud-native platforms
  • Enterprise integration architecture
• Proven experience producing proposals, estimations, presentations, and architecture roadmaps.
• Strong customer-facing consulting and communication skills.
• Professional English communication skills