Specialist - Process Analytics - FCRM 4B

1401 Genpact India Pvt. Ltd.; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Genpact is seeking a Specialist - Process Analytics - FCRM to monitor transactions, analyze data, and shape fraud prevention across the organization. You will drive investigations, enhance controls, and provide training to staff as part of a security-focused analytics team.

The role requires strong Excel skills, English proficiency, and hands-on experience in fraud analytics. It offers a dynamic, innovation-led environment and opportunities to scale AI-powered fraud solutions.

Qualifications

• Bachelor’s degree in Business Analytics, Computer Science or Statistics; Master’s in Data Science.
• Certifications: CAMS, CFE, CRP.
• Professional certifications from PSIB/ACFE/Udemy.

Responsibilities

• Monitor transactions and analyze data to identify potential fraudulent activities.
• Develop and implement fraud prevention strategies and controls.
• Investigate suspicious activities, conduct interviews, and collaborate with law enforcement agencies when necessary.
• Review and assess fraud reports, prepare case files, and maintain documentation.
• Provide fraud awareness training to employees and stakeholders.
• Stay updated on industry trends and new fraud detection technologies to enhance organizational security.
• Collaborate with cross-functional teams to improve fraud detection processes and mitigate risks.

Skills

Microsoft Excel

English proficiency

Fraud analytics

Data analysis

Education

Bachelor's in Business Analytics

Bachelor's in Computer Science

Bachelor's in Statistics

Master's in Data Science

Job description

Specialist - Process Analytics - FCRM

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities

1. Monitor transactions and analyze data to identify potential fraudulent activities
2. Develop and implement fraud prevention strategies and controls
3. Investigate suspicious activities, conduct interviews, and collaborate with law enforcement agencies when necessary
4. Review and assess fraud reports, prepare case files, and maintain documentation
5. Provide fraud awareness training to employees and stakeholders
6. Stay updated on industry trends and new fraud detection technologies to enhance organizational security
7. Collaborate with cross-functional teams to improve fraud detection processes and mitigate risks

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science Certifications Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Risk Professional (CRP) - UdemyUdemy

Required Skills

Microsoft Excel Language English (Required) Language Proficiency - Advanced - C1

Job Details

Job Type Regular Master Skill List - Process Analytics - FCRM Remote Type - Office Work Shift - Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Equal Opportunity Employer

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.