Specialist NPO

Nokia; Thiruporur; On-site; INR 1,400,000 - 2,000,000; Full time

Benefits offered by this job

Flexible and hybrid working

Health and well-being support

Career growth opportunities

Job summary

Nokia is seeking an Network Performance Optimization (NPO) Specialist in India to monitor and optimize radio networks, diagnose issues, and implement QoS adjustments and software upgrades. You will lead OEM-specific initiatives, collaborate with cross-functional teams, and drive improvements in KPIs and customer experience.

The role requires expertise across Nokia 5G/4G radio optimization, OEM tools like NetAct, and proficiency in data visualization tools such as Power BI and Excel.

Qualifications

• Bachelor's or master's degree in a related field.
• Experience in Network Performance Optimization.
• Expertise in radio optimization for Nokia 5G/4G and Samsung/Huawei 5G/4G.
• Experience with OEM tools: Nokia SRAN BTS, NetAct, Samsung LSMR/USM.
• Experience in at least two RATs (5G & 4G) per OEM.
• Proficiency in data visualization and reporting tools.

Responsibilities

• Lead and serve as SME for specific technical domains and OEMs, managing project deliverables independently.
• Engage with customers as SME, offering technical guidance and insights.
• Optimize network performance through traffic, capacity, and neighbor management to enhance KPIs.
• Identify and recommend new feature rollouts and conduct carrier aggregation analysis.
• Analyze benchmarking activities and validate/optimize NPO tools; collaborate with cross-functional teams to meet SLA KPIs.

Skills

Radio optimization

Two RATs (5G/4G) experience

SME engagement

Data visualization

Education

Bachelor's degree in related field

Master's degree in related field

Tools

Nokia SRAN BTS

NetAct

Samsung LSMR/USM

Power BI

PowerPoint

Excel

Pivot Tables

Job description

Job Description

As a Network Performance Optimization (NPO) Specialist, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous performance.

How You Will Contribute And What You Will Learn

• Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently.
• Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights.
• Optimize network performance through traffic, capacity, and neighbor management to enhance Key Performance Indicators (KPIs) and end-user experience.
• Identify and recommend new feature rollouts and conduct carrier aggregation analysis for multi-carrier networks.
• Perform analysis and optimization for benchmarking activities (e.g., Umlaut/P3, regulatory drive tests) and validate/optimize Network Performance Optimization (NPO) tools.
• Collaborate with cross-functional teams (e.g., CM, PM, FM, OMS) to resolve issues and manage customer interactions regarding Service Level Agreement (SLA) KPIs, regulatory compliance, and benchmarking reports.

Key Skills And Experience

You Have:

• Bachelor's or master's degree in or related field with experience in Network Performance Optimization.
• Expertise in radio optimization for the latest SW/HW Release of Nokia 5G/4G and/or Samsung/Huawei 5G /4G Network.
• Experience in OEM-specific tools and products, including Nokia SRAN BTS, NetAct, and/or Samsung LSMR, USM.
• Experience in at least two RATs (5G & 4G) per OEM.
• End-to-end correlation across Radio, Access, IP, Transport, and Core domains.to improve Customer Experience, Service KPIs.
• Experience in spectrum refarming, 2G/3G sunset strategies, and post-optimization activities. Proficiency in data visualization & reporting tools (PowerPoint, Excel, Pivot Tables, Power BI).
• Experience in Radio Network Consolidation, ORAN, Cloud RAN, VRAN, Enterprise Networks, Private 5G, Massive MIMO, Network Slicing, MEC, and IoT Connectivity.

It would be nice if you also had:

• Experience in network deployment, backhaul delivery, or telecom operations
• Familiarity with PO processes, documentation approvals, and compliance workflows

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.

Learn more about life at Nokia .

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .

About The Team

Some of our benefits in India:

• Flexible and hybrid working arrangements to support work-life balance
• Health and well-being support - medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
• A minimum of 90 days of Maternity and Paternity Leave based on eligibility
• Personal Support Service 24/7 - a confidential support channel open to all Nokia employees and their families in challenging situations
• Career growth & mobility - technical career paths, job rotations, international assignments, and relocation support
• Continuous learning - technical certifications, mentoring programs, coaching, and digital learning platforms
• Opportunities to innovate and contribute through Nokia's research and development environment
• Recognition programs that celebrate outstanding contributions
• Workplace support - ergonomic working support and mobile device programs based on eligibility