Specialist - Insurance - P&C Claims 4A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Dadri; Hybrid; INR 500,000 - 800,000; Full time

Job summary

Genpact in India is seeking a Specialist - Insurance - P&C Claims to assess auto insurance applications, guide clients on policy selection, and process claims efficiently within a hybrid, evening-shift environment.

The role requires strong actuarial or insurance background, relevant certifications, and a focus on regulatory compliance and QA. The team supports global clients and emphasizes integrity, client-centricity, and continuous learning.

Qualifications

• Bachelor's or master's degree in actuarial science, economics, finance, risk management or statistics.
• Professional certifications in claims or insurance (AIC, CFE, CIC, CPCU) preferred.
• Experience in auto insurance claims and policy terms.
• Knowledge of regulatory requirements and QA processes.
• Strong communication and client-service skills.

Responsibilities

• Assess auto insurance applications to determine coverage eligibility and appropriate policy levels.
• Guide clients in selecting suitable auto insurance policies based on needs and risk profiles.
• Process insurance claims efficiently while following company guidelines and timelines.
• Provide clear information on policy terms, coverage options, and claims procedures.
• Maintain accurate records of client interactions, applications, and claim transactions for auditing and compliance.
• Collaborate with internal teams to resolve inquiries and improve service delivery.
• Stay updated on regulations, policy changes, and best practices to ensure compliant client support.

Skills

Claims Management

Insurance

P&C Insurance

QA

Regulatory Affairs

Reinsurance

Education

Bachelors - Actuarial Science

Bachelors - Economics

Bachelors - Finance

Bachelors - Risk Management and Insurance

Masters - Statistics

Tools

AIC (Assoc in Claims)

CFE (Certified Fraud Examiner)

CIC (Certified Insurance Counselor)

CPCU (Chartered Property Casualty Underwriter)

Job description

Specialist - Insurance - P&C Claims

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Assess auto insurance applications to determine coverage eligibility and appropriate policy levels.
• Guide clients in selecting suitable auto insurance policies aligned with their individual needs and risk profiles.
• Efficiently process insurance claims while ensuring compliance with company guidelines and timelines.
• Provide clear and accurate information to clients regarding policy terms, coverage options, and claims procedures.
• Maintain accurate and up-to-date records of client interactions, applications, and claim transactions for auditing and compliance purposes.
• Collaborate with internal teams to resolve client inquiries and enhance service delivery.
• Stay informed about industry regulations, policy updates, and best practices to ensure compliant and effective client support.

Qualifications

Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics

Certifications

• Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA)
• Certified Fraud Examiner (CFE) - ACFEACFE
• Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC)
• Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)

Required Skills

Claims Management, Insurance, Property & Casualty Insurance, Quality Assurance (QA), Regulatory Affair Management, Reinsurance

Language

English (Required), French (Required)

Language Proficiency

Proficient - C2

Additional Job Location

-

Job Type

Regular

Master Skill List

Insurance - P&C Claims

Remote Type

Hybrid

Work Shift

Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.