Specialist—Information Developer / Technical Writer

Nasdaq, Inc.; Mumbai; Hybrid; INR 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work model NasdaqBlend

Job summary

Nasdaq Technology in Mumbai is seeking an Information Developer Specialist to lead Information Development for Help Centers and release management. You will bridge Mumbai and global teams, owner day-to-day guidance, and ensure timely, high-quality content delivery.

The role requires an engineering background, strong technical writing experience, and excellent English. A hybrid work model and collaboration with Sweden-based teams are offered to support effective knowledge delivery.

Qualifications

• Engineering degree or equivalent technical background.
• Experience in technical writing, information development, or a similar role in a software environment.
• Excellent written and spoken English.
• Ability to work independently and bring structure to complex, fast-moving work.
• Excellent judgment in turning technical input into useful, concise information.
• Experience improving existing processes, methods, or content workflows.
• Strong stakeholder management and teamwork skills.

Responsibilities

• Develop and publish product information to modern Help Centers.
• Work closely with colleagues in Sweden, and Nasdaq teams in other countries.
• Own Help Center Release Management activities and ensure high-quality delivery of product information.
• Support day-to-day guidance, review, and local team coordination in Mumbai.
• Plan for upcoming releases, update Jiras, review scope from junior team members, and approve for delivery.
• Partner with developers, business analysts, product teams to create and improve Help Center articles and content.
• Work in structured authoring and version-controlled environments.

Skills

Technical writing

Information development

English proficiency

Independent work

Stakeholder management

Team collaboration

Agile mindset

Education

Engineering degree

Tools

MadCap Flare

XML-based authoring

Git

Jira

Job description

Nasdaq Technology is looking for a passionate Information Developer Specialist with focus on Technical Writing and Help Center Release Management, to join the Mumbai technology center in India. If innovation and efficiency drive you forward, this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly striving to rewrite tomorrow. As an Information Developer Specialist, you will serve as the Mumbai location lead for Information Development — establishing team practices, collaboration, and onboarding, while acting as a key bridge between Mumbai and the wider team, with strong ownership of day‑to‑day work. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets. With this position we offer Join the Information Development organization, a global team driving the digitalization of product information and expanding the use of Help Centers, continuously improving how customers learn, embrace, and operate Nasdaq Eqlipse products — mission‑critical solutions delivered to financial market infrastructure organizations, including exchanges and clearing houses.

Role Responsibilities

• Develop and publish product information to modern Help Centers.
• Work closely with colleagues in Sweden, and Nasdaq teams in other countries.
• Own Help Center Release Management activities and ensure high‑quality, on‑time delivery of product information.
• Support day‑to‑day guidance, review, and local team coordination in Mumbai.
• Plan for upcoming releases, update Jiras, review scope from junior team members, and approve for delivery.
• Partner closely with developers, business analysts, product teams, to create, update, and improve Help Center articles and other content.
• Work in structured authoring and version‑controlled environments.

Minimum Qualifications

• Engineering degree or equivalent technical background.
• Experience in technical writing, information development, or a similar role in a software environment.
• Excellent written and spoken English.
• Ability to work independently and bring structure to complex, fast‑moving work.
• Excellent judgment in turning technical input into useful, concise, user‑focused information.
• Experience improving existing processes, methods, or content workflows.
• Strong stakeholder management and teamwork skills.
• Confidence to guide others informally and help establish a strong local team environment.

Preferred Qualifications

• Experience writing product information for online delivery through Help Centers or self‑service portals.
• Experience with XML‑based authoring tools such as MadCap Flare, Git, Jira, or similar tools.
• Experience in financial technology, especially trading systems or capital markets.
• Experience working in agile product organizations.
• Familiarity with information architecture, structured content, analytics, or content design for digital user experiences.

Equal‑Opportunity Statement

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Work Arrangement

Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both.

About Nasdaq

Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion. To learn more, visit business.nasdaq.com.

Company Culture

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.We welcome applications from candidates of all backgrounds and identities.We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.At Nasdaq, we’re proud to be the engine behind the world’s capital markets.But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive.Our purpose is to advance economic progress for all.

Recruitment Process

Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both.

Offers and Remuneration

Join the Team Advancing Economic Progress for All.