Specialist - HRO - Employee Lifecycle Management 4A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Gurugram District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Genpact in India is hiring for Specialist - HRO - Employee Lifecycle Management to support hire-to-retire processes in a fast-paced, AI-driven environment. You will work on customer-focused HR shared services, handle data integrity, and collaborate with cross-functional teams to deliver world-class employee experiences.

This role requires willingness to work night shifts, rotational offs, and five days from the office; strong communication, organization, and proficiency with MS Office and HCM

Qualifications

• Experience in HR shared services or understanding of the employee hire-to-retire lifecycle from an HR perspective.
• Willingness to work complete night/graveyard shifts.
• Flexibility for rotational weekly offs and shifts.
• Availability to work five days from the office.
• High school diploma or GED equivalent.
• Excellent organizational skills with initiative to improve processes and prioritize tasks.
• Passion for delivering world-class customer service with attentiveness and responsiveness to customer needs.
• Strong verbal and written communication skills.
• Proficiency in using a PC, Microsoft Office Suite, and other human capital management software.
• Reliable remote work environment with access to a secure wireless network and strong cellular service for contingency support.

Skills

Employee Consultation

Employee Data Management

Employee Experience

Employee Grievances

Performance Evaluation Management

Performance Management

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Specialist - HRO - Employee Lifecycle Management

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Experience in HR shared services or a solid understanding of the employee hire-to-retire lifecycle from an HR perspective (preferably US HR)
• Willingness to work complete night/graveyard shifts.
• Flexibility for rotational weekly offs and shifts.
• Availability to work five days from the office.
• High school diploma or GED equivalent.
• Excellent organizational skills with the initiative to improve processes and prioritize tasks.
• Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs.
• Strong verbal and written communication skills.
• Proficiency in using a PC, Microsoft Office Suite, and other human capital management software.
• Reliable remote work environment with access to a secure wireless network and strong cellular service (not Wi-Fi calling) for contingency support.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

• Professional in Human Resources (PHR) - Symbiosis Instute of Distant Learning
• Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI)
• SHRM-SCP - Society for Human Resource Management (SHRM)

Required Skills

• Employee Consultation
• Employee Data Management
• Employee Experience
• Employee Grievances
• Performance Evaluation Management
• Performance Management (PM)

Language

English (Required)

Language Proficiency - Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List

HRO - Employee Lifecycle Management

Remote Type

Office

Work Shift

Any (India)

Why join Genpact?

• - Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• - Make an impact - Help global enterprises solve business challenges that matter
• - Accelerate your career - Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• - Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• - Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.