Specialist - HR Operations

Accelya; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Open culture

Hybrid work model

Multicultural environment

Work-life balance

Job summary

Accelya in Mumbai seeks a People Relations professional to drive regional employee initiatives and strengthen the employee experience across location–based and remote teams.

The role partners with People leaders to ensure policy compliance, governance, and scalable employee relations, while delivering operational excellence in onboarding, changes, and exits.

Qualifications

• MBA / PGDM in Human Resources or equivalent qualification.
• Experience in People Relations, HR Operations, or Employee Experience roles.
• Exposure to multi-location or regional support is preferred.
• Knowledge of employment practices, compliance and governance across India with international exposure is a plus.
• Strong stakeholder management and communication skills.
• Ability to work independently across remote and diverse teams.
• Good analytical skills and comfort with HR data and dashboards.

Responsibilities

• Drive growth initiatives and people programs across the region.
• Enhance employee experience and engagement through lifecycle improvements.
• Ensure compliance governance and policy alignment across locations.
• Collaborate with leaders and employees to strengthen regional employee relations.
• Improve processes, reduce manual effort, and support automation initiatives.

Skills

Stakeholder management

Employee engagement

Policy governance

HR analytics

Communication skills

Independent working

Education

MBA / PGDM in HR

Tools

HR systems

Job description

Selection Process:

As part of our selection process, candidates will be required to complete an aptitude assessment before proceeding to the interview stage. Only candidates who successfully clear the assessment and are shortlisted will be invited for interviews.

We encourage candidates to apply only if they are genuinely interested and serious about exploring this opportunity.

Role Purpose:

This role is responsible for driving People Relations for employees in the region. The role will partner with People leaders and employees to strengthen employee experience, deploy growth and engagement initiatives, ensure legal and policy compliance, and drive operational excellence across the assigned regions. The position will act as a key people touchpoint to enable a consistent, responsive, and scalable employee relations framework across locations.

Duties and Responsibilities:

Growth Initiatives & People Programs

• Support deployment of people growth initiatives across region in alignment with business and people priorities.
• Partner with managers and employees to drive a positive, high-trust employee relations environment across remote and office-based teams.
• Translate organizational people priorities into actionable regional initiatives and ensure timely execution.

Employee Experience & Engagement

• Enhance employee experience across region by building on the baseline employee experience framework established last year.
• Enrich the employee lifecycle experience through proactive employee connect, workforce sentiment tracking, and feedback-driven improvements.
• Plan and execute employee engagement initiatives including festive celebrations, inclusion and diversity activities, and wellness programs suited to the regional workforce mix.
• Strengthen employment connect through regular employee touchpoints, listening forums, and timely closure of employee concerns.
• Initiate and implement health and wellness initiatives to promote employee well-being and workplace belonging.

Legal, Compliance & Policy Governance

• Manage local employee-related obligations and support compliance requirements across the assigned regions in coordination with internal stakeholders and external partners.
• Monitor compliance readiness, maintain required documentation, and support successful audits, reviews, and certifications as applicable.
• Drive policy governance by ensuring alignment, communication, and adherence to people policies and local practices across locations.
• Flag employee relations, policy, and compliance risks proactively and work with relevant stakeholders on closure plans.

Operational Excellence & Governance

• Drive consistency, efficiency, and scalability of people processes across region.
• Optimize employee relations and lifecycle processes by reducing manual intervention, improving responsiveness, and strengthening governance.
• Ensure timely completion of employee lifecycle activities and maintain service quality across onboarding, changes, and exits.
• Track process adherence, identify improvement opportunities, and support automation and standardization initiatives wherever feasible.
• Strengthen implementation and adherence to policies, SOPs, and people processes across all covered locations.

Knowledge, Experience and Skills:

• MBA / PGDM in Human Resources or equivalent qualification.
• 812 years of relevant experience in People Relations, HR Operations, or Employee Experience roles, preferably with exposure to multi-location or regional support.
• Experience in managing employee lifecycle processes, employee engagement initiatives, and policy implementation.
• Working knowledge of employment practices, compliance requirements, and governance frameworks across India and exposure to international locations is preferred.
• Strong stakeholder management, employee connect, and communication skills.
• High degree of ownership, responsiveness, and ability to work independently across remote and diverse teams.
• Strong process orientation with the ability to identify improvement and automation opportunities.
• Good analytical skills and comfort working with HR systems, data, and dashboards.

What do we offer

• An opportunity that provides open culture and challenges to satisfy intellectual needs
• Smart working: hybrid remote/office working environment
• Excellent, dynamic and multicultural environment
• Work-life balance

About Accelya

Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The companys passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.

What does the future of the air transport industry look like to you? Whether youre an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!