Specialist - Forwarding Master Data Management - Global Service Centre

DP World; Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

DP World Global Service Centre in Navi Mumbai is seeking a Specialist – Master Data Management to join the data governance team. You will create and maintain master data for customers, suppliers and intercompany records, coordinating with stakeholders to define data requirements and standards.

The role emphasizes data quality, cross‑system consistency and reporting support for senior management, with experience in Oracle Fusion MDM and freight forwarding or logistics preferred.

Qualifications

• 5–8 years of MDM/Data Management experience.
• Experience in Freight Forwarding or Supply Chain Logistics preferred.
• Experience with Oracle Fusion MDM is a plus.

Responsibilities

• Create and maintain master data for customers, suppliers and intercompany.
• Define data requirements and standards with stakeholders.
• Ensure data quality and consistency across systems.
• Coordinate data integration across applications.
• Support senior management with reporting and analytics.
• Prepare data anomalies per SOP.
• Handle SLA/KPI tracking for data programs.

Skills

MDM domains

Data governance

Oracle Fusion MDM

Communication

Ambiguity handling

Self-motivation

Shifts

Data excellence

Data-driven processes

Industry best practices

Education

Bachelor's degree

5-8 years MDM experience

Freight forwarding / logistics background

Tools

Oracle Fusion

Job description

Job Description:

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Whats more, were reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growthdelivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growthand business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change whats possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best.Join us and be part of an amazing team that is transforming the future of world trade.

Designation: Specialist –Master Data Management

Base Location: Navi Mumbai

Reporting to: Assistant Manager

Key Role Responsibilities:

• Create and maintain mater data for various stakeholders – Customers / Suppliers / Intercompany etc.
• Collaborate with business stakeholders to define data requirements and standards.
• Ensure Data Quality standards are met within region.
• Ensure data consistency and accuracy across multiple systems.
• Experience with data governance frameworks and standards.
• Coordinate data integration activities between various systems and applications
• Work with project teams on data-related requirements.
• Proficiency in data quality tools and techniques.
• Coordinate for technical issues
• Provide innovative solutions for process improvements.
• Coordinate and support senior management for management and reporting
• Sound knowledge of SLA, KPI and should be able to maintain/manage large data set.
• Prepare and report data anomalies as per the SOP.

Skills & Competencies:

• Experience with Master Data Domains (Customer, Vendor, Material or Hierarchies).
• Experience with data governance frameworks and standards.
• Experience with Oracle Fusion master data transactions or other data management solutions.
• Excellent communication and interpersonal skills.
• Ability to deal with high levels of ambiguity.
• Self-starter and self-motivated requiring minimal or no supervision
• Job requires to work in rotational shifts / Weekly offs as per business offices pattern. 5 days WFO
• Foster a culture of data excellence and innovation
• Proven experience in managing data-driven processes across various functional areas.
• In-depth knowledge of external data trends and industry best practices.

Education & Qualifications:

• Bachelors degree.
• Should have 5-8 years of working in MDM Process / Data Management Process.
• Should preferably be from Freight Forwarding / Supply Chain Logistics background.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

Requirements: