Spare Part Operational Order Coordinator

Vanderlande Industries; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Vanderlande Industries seeks a Spare Parts Package Coordinator to join the Global Spare Parts Center in Pune. You will own the ordering process, verify BOMs and material data, and liaise with regional coordinators to ensure timely spare parts delivery and strong customer support.

The role requires 5–7 years in a B2B tech-commercial environment, with expertise in spare parts order management and inventory planning. English fluency is essential and collaboration across teams is expected.

Qualifications

• Bachelor's degree in business or related field.
• 5-7 years in a B2B techno-commercial environment.
• Experience in Spare Parts Order Management.
• Knowledge of Material Planning and Inventory Management.
• Ability to read technical data sheets and drawings.
• Strong English communication skills.

Responsibilities

• Manage customer-specific spare parts package activities from project initiation through completion.
• Collect, validate, and maintain supplier spare parts data, ensuring completeness, accuracy, and consistency.
• Develop and maintain Bills of Material (BOMs), spare parts package structures, and related master data.
• Prepare preliminary budgets and customer quotations using SPARQ, FileMaker (CAP), SCCT, and manual quotation processes.
• Process SQ quotations, spare parts orders, SD/OD orders, and associated project documentation.
• Plan and monitor spare parts deliveries, ensuring timely execution and follow-up within JDE.
• Collaborate with Project Managers to align spare parts deliverables with project schedules and milestones.
• Standardize global spare parts processes, templates, and governance while supporting continuous improvement initiatives.

Skills

Negotiation

Ownership

Customer service

Proactive

Education

Bachelor's degree

Tools

ERP

MS Excel

Job description

Job Title - Spare Parts Package Coordinator

Job Description

Your department

The Global Spare Parts Department is part of the Business Unit Supply. The Global Spare Partsteam is

end-to-end responsible for the spare parts activities for Vanderlandes Customer Centers (CCs) and

their customers. Global Spare Parts department is creating a Center of Competence in our Global

Capability Center at Pune, India. Global Spare Parts is organized in three departments.

Global Spare Parts

• Spare Parts Marketing managesthe spare parts product portfolio to improve the parts value

proposition to the Vanderlande CCs and Customers. The activitiesinclude Product Life Cycle

management with a strong focus on digitalization and B2B e-commerce. The team manages

the global pricing, product content and builds a strong relation with in- and external

stakeholders.

• Global Supportsupportsthe global customer base with spare parts offeringsthroughoutthe

life-time of the material handling assets. Thisincludesthe development of initialspare parts

packages and day to day technical and commercial spare parts support. The department

advises customers to optimize the on-site stock availability.

• Spare Parts Logistics manages the central parts warehouse and is responsible for all in- and

outbound warehouse activities. They manage stock-levels, lead-times and on-time shipment

and delivery of partsfrom suppliers and deliveriesto the global Vanderlande customer base

Your position

You will be the first point of contact for the customersspare partsrelated questions and requests. You

will own the ordering process and will keep the customer up to date with the delivery information.

Where necessary, you will also check the technical documentation (Bill of Material) in order to find out

what parts are needed for the customer.

Tasks And Responsibilities

• Manage customer-specific spare parts package activities from project initiation through completion.

• Collect, validate, and maintain supplier spare parts data, ensuring completeness, accuracy, and

consistency.

• Identify portfolio gaps, create missing material master records, prepare BIT files, and maintain installed

base information.

• Develop and maintain Bills of Material (BOMs), spare parts package structures, and related master data.
• Prepare preliminary budgets and customer quotations using SPARQ, FileMaker (CAP), SCCT, and manual

quotation processes.

• Process SQ quotations, spare parts orders, SD/OD orders, and associated project documentation.
• Plan and monitor spare parts deliveries, ensuring timely execution and follow-up within JDE.
• Partner with Project Managers to align spare parts deliverables with project schedules and

implementation milestones.

• Prioritize project activities, monitor progress, and ensure on-time completion of assigned deliverables.
• Serve as the primary liaison for regional Spare Parts Coordinators, promoting effective collaboration and

knowledge sharing.

• Standardize global spare parts processes, templates, and governance while supporting continuous

improvement initiatives.

• Drive operational excellence through process optimization, automation, and best-practice

implementation.

• Collaborate with Service, Sales, Supply Chain, and Project teams to deliver customer-focused lifecycle

support solutions.

• Perform installed-base and bottleneck analyses to identify operational risks and recommend optimized

spare parts strategies.

• Develop customer‑specific stocking concepts and lifecycle service recommendations to improve

equipment availability and reliability.

• Support strategic initiatives that enhance lifecycle services, increase spare parts revenue, improve

customer retention, and strengthen long‑term customer value.

• Build strong relationships with internal stakeholders, suppliers, and global teams to ensure seamless

communication and execution.

• Uphold Toyota Automated Logistics values by demonstrating customer focus, collaboration,

accountability, quality, and continuous improvement.

Requirements

• At least a bachelors degree, preferably Business Administration or a similar
• Relevant 5-7 years' experience in a B2B techno-commercial environment.
• Experience in Spare Parts Order Management.
• Knowledge of Material Planning and Inventory Management
• Must have generaltechnical knowledge ofspare parts &able to read technical data sheets and

drawings

• Good negotiation skills to develop local buying
• Strong administrational skills with knowledge of Microsoft Office (specifically MS Excel)
• Experience with ERP
• Good command of the English language (Speaking and Writing)
• Experience in handling multiple tasks in a high-energy office
• Proactive and customer service‑minded
• Strong work ethic and initiative, who would like to grow and develop within the organization
• Takes full ownership and responsibilities of their assignments
• Believe in Self‑alignment with all stake holders

Diversity & inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without

regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status