Spa Therapist

Fairmont Hotels & Resorts; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Fairmont Mumbai invites guests to experience serenity. As a Spa Therapist, you will deliver bespoke treatments that restore balance and reflect the brand’s timeless elegance.

With 1–2 years in a luxury spa, you will maintain pristine spaces, recommend therapies, and uphold safety. Join a team that values warm, intuitive service and continuous learning.

Qualifications

• Diploma or certification in Massage Therapy, Beauty Therapy, or related discipline.
• 1–2 years in a luxury spa or 5‑star hotel environment.
• Solid knowledge of massage modalities, skincare, and body treatments.
• Excellent guest engagement and communication with a composed demeanor.
• Professional grooming and a passion for luxury wellness.

Responsibilities

• Deliver a range of spa and wellness treatments including massages and facials.
• Create a tranquil, personalized guest experience aligned with luxury standards.
• Maintain pristine treatment rooms and spa facilities.
• Suggest treatments and products to enhance guests' wellbeing.
• Support spa promotions with in-depth product knowledge.
• Uphold hygiene and safety protocols for guest comfort.
• Assist daily spa operations with a collaborative spirit.
• Participate in ongoing training aligned with Fairmont's wellness philosophy.

Skills

Massage Therapy

Guest Engagement

Professional Grooming

Luxury Hospitality Experience

Education

Diploma/Certificate in Massage Therapy

Job description

Job Description

Company Description

Fairmont Mumbai

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

Job Summary

At Fairmont Mumbai, we invite our guests to experience a sanctuary of serenity and rejuvenation. As a Spa Therapist, you will embody Fairmont’s promise of turning moments into memories through warm, intuitive, and professional service. With your expertise and passion for holistic well‑being, you will deliver bespoke treatments that restore balance, inspire relaxation, and reflect the timeless elegance of the Fairmont brand.

Key Responsibilities

• Deliver an exceptional range of spa and wellness treatments—massages, facials, body scrubs, and signature therapies—crafted to meet guest preferences and Fairmont standards.
• Create a tranquil, personalized experience that nurtures both body and mind, ensuring every guest feels valued, relaxed, and cared for.
• Maintain immaculate cleanliness, ambiance, and readiness of all treatment rooms and spa facilities, in keeping with luxury standards.
• Anticipate guest needs with genuine warmth, offering thoughtful recommendations on treatments and products to enhance their journey.
• Support retail and spa promotions by sharing in‑depth product knowledge in an elegant and non‑intrusive manner.
• Uphold all hygiene, safety, and sanitation protocols to ensure the highest level of guest comfort and confidence.
• Assist in daily spa operations with a collaborative spirit, contributing to a seamless guest experience.
• Participate in continuous training to refine skills and stay aligned with Fairmont’s global wellness philosophy.

Qualifications & Skills

• Diploma or certification in Massage Therapy, Beauty Therapy, or a related discipline from a recognized institution.
• Minimum 1–2 years of experience in a luxury spa or 5‑star hotel environment.
• Strong understanding of massage modalities, skincare, and body treatments.
• Exceptional guest engagement and communication skills, with a graceful and composed demeanor.
• Professional grooming, positive attitude, and a passion for luxury wellness experiences.
• Ability to maintain discretion, empathy, and composure in a serene setting.

Requirements: