Sourcing & Procurement-Process Developer

Genpact; Mysuru, Bengaluru, Coimbatore District; On-site; INR 400,000 - 650,000; Full time

Job summary

Genpact Bangalore (Work from Office) invites applications for a Process Developer in Sourcing & Procurement. You will demonstrate innovation in identifying operational improvements, handling PO processes, and coordinating with suppliers to ensure timely material availability.

Key responsibilities include coordinating shipments, resolving supplier queries, and aligning with GF Sourcing and Inventory teams. Strong English communication and ERP experience are essential for success in this

Qualifications

• Degree in Science/Commerce/Engineering required.
• Good written and spoken English communication.
• Basic understanding of planning‑procurement in manufacturing and direct materials.
• End‑user knowledge of Oracle ERP / SAP modules (Production Planning or MM).
• Proficiency in MS Office.
• Prior proven experience in similar role preferred.

Responsibilities

• Creates POs, expedites orders, and manages post‑PO activities.
• Coordinates inventory counts, adjustments, repair and warranty processes.
• Schedules and revises shipments to meet demand.
• Communicates forecasts and supplier performance to sourcing teams.
• Interfaces between suppliers and internal partners to ensure planning alignment.

Skills

English communication

Customer service

Problem solving

Written English

Weekend shift flexibility

Education

Degree in Science/Commerce/Engineering

Tools

Oracle ERP

SAP

MS Office

Job description

Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Developer Sourcing & Procurement

Job Location: Bangalore(Work from Office)

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.

Responsibilities

• Creates PO, expedites as the need arises and manages post PO activities.
• Coordinates Inventory counts, adjustments, repair & warranty processes.
• Schedules and revise shipments to meet demand.
• Communicates & aligns with supplier on forecast, incoming material and inventory positions.
• Coordinates and handles complaints ; drives resolutions through teamwork.
• Clarifies invoice related queries with suppliers and internal partners.
• Relays demand fluctuations and supplier performance to GF Sourcing teams.
• Ensures supply for all assigned materials, initiate escalations (if needed).
• Collaborates with GF Sourcing and Inventory teams and ensures planning alignment.
• Acts as an interface between suppliers and internal partners.

Qualifications we seek in you!

Minimum qualifications

• Academic qualification : Degree in Science/Commerce/Engineering.
• Must have sound knowledge of English, Good written communication skills.
• Basic understanding of planning-procurement/purchasing process in manufacturing industry. Experience on handling planning and procurement of direct materials.
• Should have practical knowledge of Oracle ERP /SAP modules (Production planning or Material Management module as end user).
• Should have basic knowledge of MS-Office.
• Should have proven experience

Preferred qualifications

• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
• Must be able to work on a flexible schedule (including weekend shift)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands‑on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
• Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
• Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.