Sourcer - MSP (3PM - 12AM IST)

Pontoon Solutions; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

A leading HR service provider in Bengaluru is seeking a Sourcer to manage daily HR operations and contractor onboarding. The ideal candidate will excel in customer service, data entry, and communication. This role requires someone who can handle high volumes of inquiries efficiently and maintain excellent vendor relationships in a fast-paced environment.

Qualifications

• Passionate about managing key HR activities.
• Capable of resolving challenging issues.
• Experience in high-volume communication.

Responsibilities

• Manage contractor onboarding process and administrative tasks.
• Respond to inquiries and maintain vendor information systems.
• Communicate effectively with team and clients under tight deadlines.

Skills

Customer service

Data entry

Communication

Job description

Join Pontoon
better people in a better way

Not ready to apply?

Please sign up to join our Talent Community or update your profile
HERE >

Sourcer - MSP (3PM - 12AM IST)

Job ID: 12165

If you're the sort of person who obsesses about high levels of customer service and is passionate about managing key HR activities, then we have a role for you!

Pontoon is looking for an Sourcer who can competently manage the day-to-day HR operations. Someone who is easy to do business with and capable of resolving challenging issues. Someone who is also a data entry whiz and can expertly and accurately maintain vendor information systems.

What does a day in the life of a Pontoon Engagement Coordinator look like?

• An Engagement Coordinator is a wizard on admin tasks and data entry. You are responsible for our contactor onboarding process and will spend much of your time responding to inquiries, making assignment updates and changes, answering questions or concerns on invoices and timesheets, working on visa letter requests and coordinating general reporting requests, among other administrative and data entry activities.
• You will experience a high volume of calls, tickets, and emails that require responses according to client SLAs, so being a great communicator who works with a sense of urgency and accuracy is the recipe to success.
• You’ll spend much of your day in Vendor Management technology and will be a subject matter expert for both your team and the client before you know it!

At Pontoon, we are customer obsessed. We partner with some of the largest companies in the world, to transform their talent strategy. We are game changers who don’t believe in standing still. If you are looking to make an impact and to learn and develop, then Pontoon is the place for you to thrive.

Have questions? Contact us about working together.