Solutions Engineer

LambdaTest, Inc.; Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

LambdaTest, Inc. is looking for a Customer-Facing Engineer for its TestMu AI platform. This position involves owning the customer trial processes, ensuring successes, and providing technical guidance on product use.

The ideal candidate should have 2-6 years of customer-facing engineering experience and an engineering degree with knowledge of the software development life cycle (SDLC). Strong problem-solving and collaboration skills are essential for this role.

Qualifications

• 2-6 years of customer-facing engineering experience.
• Demonstrated ability to solve complex technical problems independently.
• Proven track record in managing successful customer trials.

Responsibilities

• Own end-to-end customer trial processes.
• Ensure trial success with proactive problem-solving.
• Capture and relay technical feedback to product teams.
• Provide technical guidance to customers on product use.

Skills

Team player

Technical problem-solving

Customer orientation

Collaboration

Education

Engineering degree with knowledge of SDLC

Tools

Programming language proficiency

Job description

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Drive customer success through seamless trial experiences and actionable technical feedback.

THE PILLARS OF IMPACT

• Own end-to-end customer trial processes.
• Ensure trial success with proactive problem-solving.
• Capture and relay technical feedback to product teams.
• Maximize customer satisfaction through tailored solutions.
• Provide technical guidance to customers on product use.
• Demonstrate deep understanding of test automation frameworks.
• Assist in troubleshooting complex technical issues.
• Work closely with sales and product teams to align customer needs.
• Translate technical requirements into actionable insights.

MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE

• Strong team player
• 2-6 years of customer-facing engineering experience
• Engineering degree with knowledge of SDLC
• Experience in a programming language

THE BAR — WHAT YOU MUST PROVE

• Technical Acumen: Demonstrated ability to solve complex technical problems independently.
• Customer Orientation: Proven track record in managing successful customer trials.
• Collaboration Skills: Experience working productively in cross-functional teams.
• SDLC Knowledge: Holds an engineering degree with strong understanding of SDLC.

YOUR PATH

This role reports to the Head of Sales. Potential growth into Senior Solutions Engineer or Product Specialist within 12-18 months.

Your growth at TestMu AI is mapped to what you ship — not how long you've been here.