Solutions Architect-System Architecture

Genpact; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Genpact in Bengaluru invites applications for a Solution Architect-System Architecture to lead system-level architecture decisions, ensure security baked into design, and raise the bar for quality and testing across the team.

You will own platform components, guide scalable design, and mentor engineers while coordinating with stakeholders to deliver production-grade GenAI systems.

Qualifications

• Strong software engineering experience with system-level design ownership.
• Experience architecting and scaling platform services, APIs, or infrastructure.
• Proven track record leading incident response and root-cause analysis.
• Experience setting testing, security, and code-review standards for a team.
• Experience designing or productionizing GenAI/LLM-based systems with guardrails.
• Excellent communication to explain tradeoffs to non-technical stakeholders.

Responsibilities

• Own system architecture and architectural decisions for the platform components they lead.
• Solve ambiguous technical problems, even when the business problem is still defined.
• Drive testing strategy and the overall quality bar across the team.
• Apply understanding of architectures and scalability tradeoffs to guide design.
• Ensure security is baked into architecture and code review standards.
• Set code review standards and expectations for the team.
• Lead incident response, drive COEs, and design for failure.
• Design production-grade GenAI systems, including evaluation frameworks and guardrails.
• Communicate technical tradeoffs clearly to non-technical stakeholders and mentor engineers.

Skills

System architecture ownership

Platform services scaling

GenAI/LLM safety guardrails

Incident response leadership

Code review standards

Mentorship of engineers

Job description

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Solution Architect-System Architecture

Role Summary

This is an Engineering leadership role, responsible for system-level architecture and quality. The resource will own architectural decisions for their systems, solve ambiguous technical problems, and set the quality, testing, and security bar for the team.

Key Responsibilities

• Own system architecture and architectural decisions for the platform components they lead
• Solve ambiguous technical problems, even when the underlying business problem is still being defined
• Drive testing strategy and the overall quality bar across a team
• Apply a deep understanding of architectures and scalability tradeoffs to guide system design
• Ensure security is baked into architecture and code review standards, not bolted on afterward
• Set code review standards and expectations for the team
• Lead incident response, drive Corrections of Error (COEs), and design for failure (circuit breakers, graceful degradation, failure isolation)
• Design production-grade GenAI systems, including evaluation frameworks, guardrails, and cost/latency tradeoffs
• Communicate technical tradeoffs clearly to non-technical stakeholders and mentor engineers across the team
• Balance technical debt against delivery speed, backed by clear business reasoning

Qualifications

• Strong software engineering experience, including system-level design ownership
• Demonstrated experience architecting and scaling platform services, APIs, or infrastructure
• Strong track record of leading incident response and driving root-cause analysis (COEs)
• Experience setting testing, security, and code review standards for a team
• Experience designing or productionizing GenAI/LLM-based systems, including evaluation and safety guardrails
• Excellent communication skills, with the ability to translate technical tradeoffs for non-technical stakeholders
• Demonstrated mentorship of other engineers

About the Platform Team

The Engineering Experts on the AI Maestro platform team build shared services, APIs, and infrastructure that other teams use to build customer-facing products. Because the platform layer is a critical dependency, a defect or design flaw here propagates into every product built on top of it. This is why the team holds itself to a high-quality bar — and why that bar starts with the people it hires.

The job descriptions below describe how these competencies scale in scope and ownership at each level.

• Code Quality & Design — clean, readable, maintainable, secure, well-tested code; strong grasp of data structures, algorithms, and OOP principles
• Problem Solving & Fundamentals — strong debugging skills and the ability to break ambiguous problems into solvable pieces
• Testing & Quality Assurance — writing and maintaining automated tests, and understanding test-driven development
• System & Architecture Awareness — familiarity with design patterns, architecture patterns, databases, cloud fundamentals, caching, and scalability tradeoffs
• Operational Excellence — observability, alerting/dashboards, deployment strategies, and safe-release practices (rollback, feature flags)
• Generative AI Application Skills — understanding of LLM fundamentals, prompting techniques, RAG, and agentic/tool-use workflows
• Soft Skills — clear communication, strong documentation habits, effort estimation, continuous learning, and cross-functional collaboration

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.