Solution Engineer

Hexnode; Chennai District; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Hexnode, the Enterprise software division of Mitsogo, is seeking an experienced Solution Engineer in Chennai. You will collaborate with sales and product teams to understand customer needs, present product demonstrations, and articulate the value of our solution within complex SaaS environments.

The role requires 3+ years in pre-sales, strong technical acumen, excellent communication, and the ability to work independently in a fast-paced setting. Experience in MDM/UEM is a plus.

Qualifications

• Bachelor's degree in a relevant technical field or equivalent work experience.
• Minimum 3+ years of professional Pre-sales experience required in technical SaaS sales or similar customer-facing role.
• Proven experience in presales or technical sales within the SaaS industry.
• Strong technical acumen and ability to explain complex concepts clearly.

Responsibilities

• Engage with potential clients to understand business requirements and challenges.
• Perform needs analysis to align our product with customer needs.
• Deliver compelling product demonstrations highlighting features and benefits.
• Customize demonstrations to address specific customer pain points.
• Develop understanding of the product’s technical aspects and IT environment integrations.
• Collaborate with product team to stay updated on features and updates.
• Work with sales to provide technical expertise during the sales process.
• Assist marketing with sales collateral and presentations.
• Build relationships with IT decision-makers and stakeholders.
• Address inquiries during presales and provide timely feedback.

Skills

Pre-sales

Technical sales

Communication

Presentation

Independent work

Team collaboration

MDM/UEM knowledge

Education

Bachelor's degree in a technical field

Job description

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.

Responsibilities:

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements:

• Bachelor's degree in a relevant technical field or equivalent work experience.
• Minimum 3+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.