Solution Architect - Presales

adobe; Bengaluru; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Adobe is seeking an experienced Senior Pre-Sales Architect for Bengaluru to drive multi-opportunity campaigns with compelling solutions and tight timelines.

You will lead discovery sessions, design end-to-end marketing orchestration architectures, align customer outcomes with Adobe Campaign and Journey Optimizer, and present to senior executives to win strategic deals. This role blends business strategy with technical delivery in a fast-paced environment.

Qualifications

• Proven track record in pre-sales for marketing technology and large-scale campaigns.
• Strong ability to translate business goals into technical solutions and architectures.
• Comfort presenting to senior executives and guiding multi-stakeholder decisions.

Responsibilities

• Lead discovery sessions with executives to understand business needs.
• Design end-to-end campaign orchestration architectures across channels.
• Guide data governance, privacy, and consent considerations for campaigns.
• Present complex solution designs and ROI scenarios to win strategic deals.

Skills

Solution selling

Executive communication

Requirements gathering

Tools

Adobe Campaign

Journey Optimizer

Salesforce

Job description

Job Description

Operate in a fast-paced environment where you will be responsible for driving multiple customer opportunities in parallel and Prepare compelling proposals with technical solutions design, engagement & execution approach, timelines , estimates. Lead deep discovery sessions with clients to understand their key business needs, implementation use cases and technical requirements. Communicate confidently and pro-actively with customers and internal stakeholders throughout the pre-sales cycle. This role bridges business strategy and technical implementation, ensuring scalable, secure, and high-performing marketing orchestration solutions that drive personalization, engagement, and measurable business outcomes. Excellent customer-facing skills with experience presenting to and achieving consensus from senior executives (managers, directors, VPs, CMOs, and CXOs). Technology focus : Campaign solutions - Adobe Campaign standard / classic v7, v8 & Adobe Journey Optimizer (AJO). Should have experience in selling campaign implementations, replatforming and campaign operations.

Architecture & Design

• Design end-to-end campaign and journey orchestration solutions across email, SMS, push, web, in-app, paid media, and offline channels.
• Architect scalable data models, segmentation frameworks, and personalization strategies.
• Define real-time and batch data ingestion patterns (CDP, CRM, ERP, data lake, streaming).
• Ensure proper data governance, privacy compliance (GDPR, CCPA), and consent handling.
• Ensure solution scalability for high volumes.

Platform expertise

• Configure journeys, workflows, triggers, event-based campaigns, and decisioning logic.
• Architect integrations with:
  • CRM systems (Salesforce, Microsoft Dynamics, etc.)
  • CDPs (AEP, Tealium, Segment, etc.)
  • Data warehouses/lakes
  • APIs and streaming systems
• Offer Decisioning, Identity Service management, XDM Understanding
• Real time event configuration

Deliverability & Channel Governance

• Define email and mobile channel best practices.email , sms , push , social
• Ensure sender reputation management and deliverability optimization.
• Architect suppression logic, frequency caps, and contact policies.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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