Solution Architect - Multi Site Rollout

Black Box; Bengaluru; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

Blackbox seeks a senior Pre-Sales / Solutions Architect in Bengaluru to drive multi-site rollout proposals, respond to RFPs/RFQs and negotiate contracts and pricing with clients. You will collaborate with sales, engineering and service delivery teams to craft differentiated value propositions and win strategies.

You will lead design and execution for complex deployment programs, coordinate with SMEs, and ensure seamless deployment across global locations while maintaining minimal downtime.

Qualifications

• Degree in Computer Science and Engineering or equivalent.
• 6+ years in a customer facing technical role with knowledge of network architectures, virtualization, Cloud, UC and mobility solutions.
• 4+ years of pre-sale experience developing multi-site rollout solutions or managed services solutions.
• ITIL/COBIT training a plus.

Responsibilities

• Manage opportunities and assist sales teams in the preparation, delivery, presentation and negotiation of multi-site rollout proposals, contracts and pricing.
• Respond to RFPs, RFQs and proactive bids, developing win strategies and differentiated value propositions.
• Develop a deep understanding of Blackbox services capabilities.
• Achieve sales and profit goals through cross‑functional engagement and on-site client interaction.

Skills

Business acumen

Pricing models

Pre-sales experience

Solution architecture

Bid/project management

Presentation skills

English communication

Independent work

Education

Degree in Computer Science or Engineering

ITIL certification

Tools

Cisco Networking (CCNA)

Unified Communications

Enterprise Networking

Structured Cabling

Job description

• Manage opportunities and assist sales teams in the preparation, delivery, presentation and negotiation of multi-site rollout proposals, contracts and pricing.


• Respond to RFPs, RFQ s and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation and creating differentiated value propositions.


• Develop a deep understanding of Blackbox services capabilities.


• Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on‑site client interface/visits, engagement/solution development and implementation support/follow‑up.


• Lead the design and execution strategy for multi-site rollout services, ensuring seamless deployment and standardized configurations across diverse geographic locations.


• Lead collaboration with SMEs from other pre‑sales engineering groups to provide technical input where needed.


• Engineer deployment solutions for network refresh projects, working closely with clients to modernize legacy infrastructure, while minimizing downtime and business disruption.


• Drive infrastructure refresh initiatives, including server, storage, and network hardware upgrades, aligned with evolving business and technology requirements.


• Define support models and resource planning for Smart Hands services, enabling on‑site technical assistance across various customer environments.


• Design scalable and flexible frameworks for on‑demand support, including SLA‑based engagements to handle ad‑hoc technical requirements across IT infrastructure domains.


• Collaborate with Structured Cabling SMEs to engineer solutions that are compliant with standards and optimal network performance.


• Coordinate and deliver detailed Wi‑Fi site surveys, including predictive and physical surveys, to ensure optimal coverage, capacity, and performance for enterprise wireless networks.


• Plan and manage deployment solutions for Wireless Access Point replacement and refresh projects, ensuring minimal user impact and improved wireless experience across all business‑critical areas.

Responsibilities

• Manage opportunities and assist sales teams in the preparation, delivery, presentation and negotiation of multi-site rollout proposals, contracts and pricing.


• Respond to RFPs, RFQ s and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation and creating differentiated value propositions.


• Develop a deep understanding of Blackbox services capabilities.


• Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on‑site client interface/visits, engagement/solution development and implementation support/follow‑up.


• Lead the design and execution strategy for multi-site rollout services, ensuring seamless deployment and standardized configurations across diverse geographic locations.


• Lead collaboration with SMEs from other pre‑sales engineering groups to provide technical input where needed.


• Engineer deployment solutions for network refresh projects, working closely with clients to modernize legacy infrastructure, while minimizing downtime and business disruption.


• Drive infrastructure refresh initiatives, including server, storage, and network hardware upgrades, aligned with evolving business and technology requirements.


• Define support models and resource planning for Smart Hands services, enabling on‑site technical assistance across various customer environments.


• Design scalable and flexible frameworks for on‑demand support, including SLA‑based engagements to handle ad‑hoc technical requirements across IT infrastructure domains.


• Collaborate with Structured Cabling SMEs to engineer solutions that are compliant with standards and optimal network performance.


• Coordinate and deliver detailed Wi‑Fi site surveys, including predictive and physical surveys, to ensure optimal coverage, capacity, and performance for enterprise wireless networks.


• Plan and manage deployment solutions for Wireless Access Point replacement and refresh projects, ensuring minimal user impact and improved wireless experience across all business‑critical areas.

Knowledge, Skills & Abilities

• Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into solutions.


• Understanding various pricing models such as per port, resource based, ticket based, onsite, remote or Hybrid.


• Experience of solutioning on deals involving multi‑site rollouts, network refresh projects, Smart Hands services, on‑demand support, structured cabling projects (both copper and fiber), Wi‑Fi site surveys and Access Point (AP) replacement and refresh projects, etc.


• Strong understanding of Pre‑sales/Solutions process and activities with hands‑on experience good bid/project management skills ability to manage multiple bids simultaneously.


• Ability to develop and deliver technical presentations with customers and tailor content to audience as appropriate.


• Display sustained energy and determination to meet challenging deliverables within stringent timelines.


• Ability to work independently with diverse & global teams and interact confidently with customers and internal stakeholders at all levels.


• Fluent English written and verbal communication skills.


• Experience running support teams and/or operations a plus.


• Experience with Enterprise Networking and Unified Communications technologies.


• Strong Microsoft office skillset with specific emphasis on Word, Excel and Power Point.

Education And Experience

• Degree in a computer Science and Engineering or equivalent role relevant experience.


• 6+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions.


• 4+ years of pre‑sale experience developing multi‑site rollout solutions or managed services solutions.


• ITSM training and certifications (ITIL,COBIT, etc.) a plus


• Extensive consulting experience, providing large, global customers with strategic and tactical planning for technology solutions.


• Demonstrated and verifiable track record of prior successful customer engagements (Examples of solution designs, statements of work and/or technical project plans are required).


• Experience with enterprise OEMs with a specific emphasis on Cisco.

CERTIFICATIONS

• ITIL


• BICSI


• Cisco Networking (e.g. CCNA)

KEY TECHNOLOGIES

• Enterprise Networking


• Structured Cabling


• Unified Communications


• Network Architecture


• Wireless Networking