Solution Architect

Phenom People; Hyderabad; On-site; INR 3,200,000 - 5,200,000; Full time

Job summary

Phenom People, an AI-powered talent experience platform, seeks a Solution Architect to support pre-sales, implementation and customer growth. You will lead technical discussions, gather integration requirements, and drive scalable solutions across global teams.

The role emphasizes consulting with clients, designing SaaS integrations, and coordinating cross-functional work across time zones to deliver optimal client ROI.

Qualifications

• 5+ years of hands-on technical solutioning and/or implementation experience.
• Experience in consultative roles with strong relationship management and communication skills.
• Enterprise solution design and integrations for complex environments.
• Experience with SaaS, microservices, or multi-tenancy architectures.
• Experience with application integrations including Web Services and SSO.

Responsibilities

• Facilitate technical discussions to clarify needs and maximize ROI.
• Lead discovery conversations to gather requirements for platform integration.
• Question assumptions, diagnose issues, and assess impact of recommendations.
• Explain complex requirements to audiences with varying technical levels.
• Create docs, share knowledge, and improve internal processes for scale.
• Coordinate with clients and teams across time zones to ensure deliverables.
• Manage multiple projects, reallocate resources, and reprioritize tasks.
• Act as SME on Phenom SaaS architecture, services, integrations, and best practices.

Skills

Hands-on solutioning

Consultative roles

Enterprise integrations

Cloud computing

Java

Education

Bachelor's Degree in Technology

Tools

Web Services

SSO

Integration testing tools

Job description

Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,600 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!

The Solution Architecture teams plays an integral role in the end to end customer journey including pre-sales support, implementation as well as customer upsells and renewals

If you like to tackle complex business challenges, solve sticky technical problems, and provide expert consultation, this is the role for you. We're looking for a full-time phenomenal Solution Architect to join our One Global Delivery team! Part technologist, part consultant, the Solution Architect plays a vital role providing technical expertise for all major client projects. You will participate in client calls and work cross-functionally across the entire organization to bridge the gap between business problems and technical solutions.

What Youll Do

• Facilitate technical discussions in a consultative manner to clarify needs and develop targeted recommendations that maximize client ROI.
• Lead technical and integration discovery conversations with clients to gather requirements needed to implement the platform and integrate with existing tech stacks.
• Tenaciously question, challenge assumptions, and analyze information to diagnose the root of an issue, design optimal solutions, and assess short- and long-term impact of recommendations.
• Effectively communicate complex technical requirements to internal and external audiences of varying levels of technical expertise.
• Drive operational excellence and help the team scale by creating documentation, developing knowledge sharing mechanisms, and improving internal processes.
• Proactively communicate and coordinate with clients and internal teams in multiple time zones to ensure deliverables are met.
• Expertly manage competing needs and simultaneous projects, reallocating resources and reprioritizing tasks to best serve clients and the organization.
• Serve as a subject matter expert on Phenom SaaS architecture, services, integrations, and best practices internally and in customer calls.

What You've Done

• 5+ years of relevant hands-on technical solutioning and/or implementation experience
• Proven experience in consultative roles requiring strong relationship management and communication skills.
• Past experience designing solutions and integrations for enterprise environments. Experience designing on SaaS, microservices, or multi tenancy architecture would be an asset(s).
• Prior work with application integrations and mapping using different methods, including Web Services, SSO, and integration testing tools.
• Strong knowledge of cloud computing, Java, web technologies, hosting fundamentals, URL parameters, SFTP, and email server integrations to lead discovery and answer questions.
• Experience supporting a global portfolio and coordinating with global teams.
• Bachelor's Degree in Technology or related field
• Hands on development experience would be an asset
• Exposure to and knowledge of Artificial Intelligence and Machine Learning would be an asset(s).
• Prior experience in Talent Acquisition/Human Resources technologies would be an asset(s).

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