Software Vendor Management & Project Coordinator

Grown Diamond; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

Grown Diamond in Mumbai (BKC) seeks an IT Executive focused on vendor management, project coordination, and technology operations. You will manage IT vendors, track deliverables, coordinate with internal teams, and drive timely execution.

Experience in IT operations, AI tools, automation, and Excel will be an added advantage. Immediate joining within 7 days and six-day work weeks apply.

Qualifications

• 4–6 years of experience in IT vendor management or project coordination.
• Bachelor in IT or Computer Science; B.Tech/B.E. preferred but not mandatory.
• Strong organizational skills and ability to coordinate with multiple vendors and cross-functional teams.

Responsibilities

• IT Vendor Management: manage external vendors, track deliverables and SLAs.
• IT Project Management & Coordination: maintain trackers, timelines and status reports.
• IT Operations & Support: coordinate IT operations, cloud hosting, CRM and security systems.
• AI, Automation & Process Improvement: assist in implementing AI tools and automation.

Skills

IT vendor management

Project coordination

Stakeholder management

Documentation & reporting

Microsoft Excel

CRM systems

Education

B.Sc. IT

B.Sc. Computer Science

B.Tech / B.E. preferred

Tools

Salesforce

Microsoft Excel

Job description

Profile:

IT Executive - Vendor & Project Coordination - Software

Location

Mumbai, BKC

Experience

4 6 Years in technology roles

Salary

5 to 7 LPA

Education

B.Sc. IT / B.Sc. Computer Science (B.Tech / B.E. preferred, not mandatory)

Industry

IT / Technology / Digital Transformation

Employment Type

Full-Time

Work Mode

Work from Office (6 Days)

Joining

Immediate Within 7 Days (Mandatory)

Role Summary

We are looking for a proactive, organized, and technology-oriented IT Executive with a strong focus on IT Vendor Management, Project Coordination, and Technology Operations.

The ideal candidate will be responsible for managing technology vendors, tracking project deliverables, coordinating with internal teams, ensuring timely execution, and maintaining operational efficiency.

Knowledge of AI tools, automation, and Microsoft Excel will be an added advantage.

Key Responsibilities

1. IT Vendor Management

• • Manage and coordinate with external IT vendors, software providers, and technology partners.
  • Track vendor deliverables, timelines, service quality, and contractual commitments.
  • Handle vendor escalations, follow-ups, renewals, and service agreements.
  • Evaluate vendor performance and identify cost optimization opportunities.
  • Coordinate quotations, purchase requests, invoices, and payments.

2. IT Project Management & Coordination

• • Coordinate multiple IT projects from initiation to successful completion.
  • Prepare and maintain project trackers, timelines, milestones, and status reports.
  • Follow up with vendors and internal stakeholders to ensure timely delivery.
  • Identify project delays, dependencies, and risks and elevate proactively.
  • Coordinate user acceptance testing (UAT), implementation, and post-launch support.
  • Maintain proper project documentation and progress reports.

3. IT Operations & Support

• • Coordinate day-to-day IT operations, infrastructure support, and issue resolution.
  • Work with vendors on cloud hosting, CRM, software applications, networking, and security systems.
  • Track IT assets, software licenses, subscriptions, and renewals.
  • Ensure timely resolution of technical issues through appropriate vendors.

4. AI, Automation & Process Improvement

• • Assist in implementing AI tools and workflow automation solutions.
  • Identify opportunities to improve productivity through technology.
  • Support digital transformation initiatives in coordination with technology partners.

Required Skills

• • Strong IT vendor management and project coordination skills.
  • Excellent follow-up, communication, and stakeholder management abilities.
  • Ability to manage multiple projects, priorities, and deadlines.
  • Basic understanding of IT infrastructure, cloud services, software applications, and CRM systems.
  • Good documentation, reporting, and problem-solving skills.
  • Ability to independently coordinate with vendors and drive tasks to closure.

Additional Advantages

• • Knowledge of AI tools such as ChatGPT, or similar platforms.
  • Good working knowledge of Microsoft Excel, including formulas, reporting, and trackers.
  • Familiarity with Salesforce or other CRM platforms.
  • Exposure to IT automation and digital transformation projects.

Candidate Profile

• • 4 - 6 years of relevant experience in IT vendor management, project coordination, or IT operations.
  • B.Sc. IT or B.Sc. Computer Science graduate.
  • B.Tech / B.E. qualification preferred but not mandatory.
  • Strong organizational skills with a proactive and execution-focused approach.
  • Comfortable working with multiple vendors and cross-functional teams.
  • Strong accountability, attention to detail, and ability to meet deadlines.

Key Performance Expectations

• • Timely completion of IT projects and vendor deliverables.
  • Effective vendor coordination and issue resolution.
  • Accurate project tracking, documentation, and reporting.
  • IT operational efficiency and cost optimization.
  • Proactive identification and resolution of project bottlenecks.

Why Join Us?

• • Opportunity to manage diverse IT and digital transformation projects.
  • Exposure to enterprise technology, AI tools, automation, and cloud platforms.
  • High-visibility role with direct involvement in business-critical initiatives.
  • Professional, fast-paced, and growth-oriented work environment.

Employees must be available to join within 7 days of selection.

This is a strictly Work-from-Office position in BKC, Mumbai, with a 6-day working week.