Software QA Analyst

ETS; Delhi; On-site; INR 700,000 - 1,200,000; Full time

Job summary

ETS, a global education and talent solutions organization, is hiring a Mid-Level QA Analyst in India to validate software quality across the SDLC. You will execute functional, API, and automated tests, identify defects, and collaborate with cross-functional teams to ensure reliable, secure, and user-centric applications.

The role emphasizes test automation, CI/CD quality practices, and continuous improvement, with a Bachelor’s degree and 3–5 years of QA experience as essential qualifications.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• 3-5 years of software quality assurance, testing, or quality engineering experience.
• Strong understanding of software testing methodologies, QA processes, and SDLC practices.
• Experience creating and executing test plans, test cases, and test scripts.
• Experience with defect management and test management tools.
• Knowledge of API testing using Postman, SOAP UI, or equivalent tools.
• Familiarity with automated testing concepts and frameworks.
• Working knowledge of Agile/Scrum development methodologies.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within cross-functional teams.
• Experience with test data preparation and test environment coordination.

Responsibilities

• Execute functional, integration, regression, progression, and end-2-end testing activities.
• Review business and technical requirements to develop effective test scenarios and test cases.
• Create, maintain, and execute manual and automated test scripts.
• Perform API testing using tools such as Postman, SOAP UI, or equivalent platforms.
• Identify, document, track, and validate software defects through resolution.
• Collaborate with developers, business analysts, and product teams to clarify requirements and resolve issues.
• Support test automation efforts using tools such as Selenium, Playwright, Cypress, or similar frameworks.
• Participate in Agile ceremonies and contribute to shift-left testing practices.
• Assist with test environment setup, test data preparation, and release validation activities.
• Monitor test execution results and communicate testing progress, risks, and quality concerns.
• Support accessibility, and performance testing initiatives as needed.
• Contribute to continuous process improvements and QA best practices.

Skills

QA methodologies

SDLC understanding

Analytical skills

Communication

Independent & collaborative

Education

Bachelor's degree in Computer Science/Engineering/related field

Tools

Postman

SOAP UI

Selenium

Playwright

Cypress

REST Assured

CI/CD tools

Job description

About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

A Mid-Level Quality Analyst is responsible for validating software quality throughout the Software Development Life Cycle (SDLC) by executing test strategies, identifying defects, and supporting the delivery of reliable, secure, and user-centric applications. This role collaborates closely with business stakeholders, developers, product owners, and senior QA engineers to ensure software solutions meet functional and non-functional requirements.

The QA Analyst is expected to go beyond manual testing by contributing to test automation, API testing, CI/CD quality practices, and continuous improvement initiatives. The role requires strong analytical skills, attention to detail, and the ability to proactively identify risks and improve product quality.

Responsibilities

• Execute functional, integration, regression, progression, and end-2-end testing activities.


• Review business and technical requirements to develop effective test scenarios and test cases.


• Create, maintain, and execute manual and automated test scripts.


• Perform API testing using tools such as Postman, SOAP UI, or equivalent platforms.


• Identify, document, track, and validate software defects through resolution.


• Collaborate with developers, business analysts, and product teams to clarify requirements and resolve issues.


• Support test automation efforts using tools such as Selenium, Playwright, Cypress, or similar frameworks.


• Participate in Agile ceremonies and contribute to shift-left testing practices.


• Assist with test environment setup, test data preparation, and release validation activities.


• Monitor test execution results and communicate testing progress, risks, and quality concerns.


• Support accessibility, and performance testing initiatives as needed.


• Contribute to continuous process improvements and QA best practices.


• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.


• 3-5 years of software quality assurance, testing, or quality engineering experience.


• Strong understanding of software testing methodologies, QA processes, and SDLC practices.


• Experience creating and executing test plans, test cases, and test scripts.


• Experience with defect management and test management tools.


• Knowledge of API testing using Postman, SOAP UI, or equivalent tools.


• Familiarity with automated testing concepts and frameworks.


• Working knowledge of Agile/Scrum development methodologies.


• Strong analytical, troubleshooting, and problem-solving skills.


• Excellent written and verbal communication skills.


• Ability to work independently and collaboratively within cross-functional teams.


• Experience with test data preparation and test environment coordination.

Preferred Qualifications

• Experience with Selenium, Playwright, Cypress, REST Assured, or similar testing tools.


• Familiarity with CI/CD pipelines and DevOps practices.


• Experience testing cloud-based or enterprise applications.


• Knowledge of accessibility and performance testing concepts.


• Exposure to AI-assisted testing tools and quality engineering practices.


• ISTQB or equivalent QA certification.

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.


• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!


• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!


• The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.