Senior Software QA Analyst

ETS; Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

BRGs for career growth

Volunteer PTO (up to 8 hours)

Job summary

ETS is seeking a Senior Quality Analyst in Delhi to lead testing across the SDLC, design robust QA strategies, promote test automation, and ensure delivery of high-quality, scalable software solutions.

You will mentor junior QA staff, collaborate with product owners, developers, and operations, assess risks, and drive quality metrics to improve release readiness and regulatory compliance before production.

Qualifications

• 5+ years of progressive software QA experience.
• Strong understanding of QA processes and testing methodologies.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a technical team.

Responsibilities

• Lead and execute testing activities across the SDLC for assigned applications and projects.
• Review and validate requirements, specifications, and designs to ensure testability and quality.
• Design, develop, maintain, and execute comprehensive test plans, cases, data, and both manual and automated tests.
• Develop and implement test automation using Selenium, Playwright, Cypress, or equivalent tools.
• API testing using Postman, SOAP UI, REST Assured, or similar tools.
• Collaborate with development, business, and operations teams to identify, analyze, prioritize, and resolve defects.
• Support CI/CD pipeline integration and implement quality gates to improve release quality.
• Mentor and coach junior QA team members and promote quality engineering practices.

Education

Bachelor's degree in Computer Science or equivalent

Job description

About ETSETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

The Senior Quality Analyst is responsible for ensuring the delivery of high-quality, reliable, and scalable software solutions by designing, implementing, and executing comprehensive quality assurance strategies. This role provides technical leadership and expertise across all phases of the Software Development Life Cycle (SDLC), partnering with business stakeholders, product owners, developers, and project teams to validate functional and non-functional requirements. The Senior Quality Analyst drives quality best practices, promotes test automation, identifies and mitigates risks, and continuously improves testing processe. This role serves as a subject matter expert in quality engineering, mentors junior QA staff, and ensures software solutions meet business objectives, regulatory requirements, and end-user expectations before release to production.

Responsibilities Lead and execute testing activities for assigned applications, projects, and initiatives throughout the SDLC. Review and validate business requirements, functional specifications, and technical designs to ensure testability, completeness, and quality standards. Design, develop, maintain, and execute comprehensive test plans, test cases, test data, and both manual and automated test scripts. Develop and implement test automation solutions using modern frameworks such as Selenium, Playwright, Cypress, or equivalent technologies. API testing using Postman, SOAP UI, REST Assured, or similar tools. Collaborate with development, business, and operations teams to identify, analyze, prioritize, and resolve defects and quality issues. Support CI/CD pipeline integration and implement quality gates to improve release quality and deployment efficiency. Leverage AI-assisted testing tools and quality engineering practices to improve test design, execution, defect analysis, and test coverage. Assess project and product risks, applying appropriate verification and validation techniques to ensure compliance with business, technical, security, and regulatory requirements. Monitor and report testing progress, quality metrics, risk assessments, defect trends, and release readiness to stakeholders and leadership. Create, maintain, and manage test environments, test data, and system access necessary to support testing activities. Ensure adherence to organizational QA standards, SDLC processes, governance requirements, and industry best practices. Drive continuous improvement initiatives by identifying opportunities to enhance testing methodologies, automation frameworks, processes, and overall software quality. Mentor and coach junior QA team members through knowledge sharing, test reviews, technical guidance, and professional development support. Maintain deep knowledge of business processes, applications, emerging technologies, and quality engineering practices to support organizational objectives. Uphold ethical standards and comply with all applicable laws, regulations, policies, and professional responsibilities.

Bachelor’s degree with extensive coursework in Computer Science or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary. Minimum 5 years of progressively responsible software QA analysis experience. Excellent understanding of quality assurance processes and testing methodology. Experience with selenium, Playwright, Cypress, postman, REST Assured, or similar tools. Experience with cloud platforms and devops practices. Experience using AI-assisted testing tools and quality engineering solutions. Knowledge of the entire software development process (SDLC). Strong analytical and problem solving skills. Thorough knowledge of test planning and operations. Demonstrated experience creating effective test plans and metrics. Prior experience in conducting risk assessments. Excellent verbal and written communication skills. Ability to work independently and as part of a technical team.

ETS is mission driven and action oriented. We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders.

In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not‑for‑profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.