Software Product Manager - CTI MD India

550 Eli Lilly Services India Pvt Ltd; Bengaluru; On-site; INR 2,400,000 - 3,800,000; Full time

Job summary

550 Eli Lilly Services India Pvt Ltd in Bengaluru seeks a highly technical Product Manager to lead strategy, roadmap, and delivery of CTI-MD digital products, bridging business, engineering, data, and operations. The role requires hands-on technicality: reading code, prototyping, data analysis, and driving AI-enabled product development while ensuring security, compliance, and operational excellence.

You will partner with scientists, stakeholders, engineers, and QA teams, define success metrics,

Qualifications

• Bachelor's degree in a technical field and 6+ years in product management.
• Experience leading software products through full lifecycle in Agile.
• Ability to read code and build prototypes to validate ideas.

Responsibilities

• Own product vision, strategy, and roadmap for CTI-MD digital products.
• Lead discovery with user research, workflow analysis, and process mapping.
• Translate business needs into product and technical requirements.
• Collaborate with engineering on design, development, and deployment.
• Drive data-driven decisions and measure business value realized.
• Identify AI/automation opportunities and champion AI-enabled development.
• Balance customer needs with compliance, security, and technical constraints.

Skills

APIs

Integrations

Cloud platforms

AI/ML concepts

DevOps practices

Prototyping

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical discipline

Job description

Role Overview

We are seeking a highly technical Product Manager to lead the strategy, roadmap, and delivery of digital products within CTI-MD. This role is ideal for a product professional who combines strong product management fundamentals with hands‑on technical expertise and can effectively bridge business, engineering, data, and operations teams. The successful candidate will own products from discovery through delivery and adoption, partnering closely with scientists, business stakeholders, engineers, architects, data teams, and quality teams to solve complex business challenges within the pharmaceutical and life sciences domain. This is a hands‑on role. While the primary responsibility is product leadership, the individual should be comfortable reading code, writing prototypes, analysing data, developing proof‑of‑concepts, and contributing technically when necessary.

What You Will Do

Product Strategy & Ownership Own the product vision, strategy, roadmap, and outcomes for a small to medium product, or for a major component of a larger CTI-MD product. Partner with business stakeholders to understand challenges, opportunities, and unmet needs. Translate business objectives into clear product strategies, measurable outcomes, and prioritized roadmaps. Define and track product success metrics and business value realized, demonstrating measurable improvement in key departmental KPIs. Identify market and industry opportunities that inform product direction and business unit goals.

Product Discovery Lead discovery activities including user research, workflow analysis, process mapping, and solution evaluation. Develop deep understanding of business processes and operational workflows. Validate assumptions through experimentation, data analysis, prototypes, and user feedback.

Technical Product Leadership Work closely with engineering teams to shape technical solutions and architecture decisions. Translate business requirements into detailed product and technical requirements. Evaluate technology options, architectural trade‑offs, integrations, scalability, and technical risks. Drive data‑driven, and platform‑thinking approaches.

Delivery & Execution Partner with engineering teams through design, development, testing, deployment, and support. Manage product backlogs and prioritization decisions. Balance customer needs, business priorities, compliance requirements, and technical constraints. Ensure products are delivered with quality, security, and operational excellence.

AI & Digital Innovation Identify opportunities for AI, automation, analytics, and digital technologies within CTI-MD products. Drive adoption of modern engineering and AI‑enabled product development practices. Evaluate emerging technologies and their potential application to business challenges.

Team First Mentality Bring a no‑ego, team‑first mindset to all interactions, prioritizing shared success over individual recognition. Represent the product team with humility and integrity when engaging with stakeholders and partners.

Knowledge Sharing & Coaching Share specialized product management practices and domain‑specific insights to help team members grow. Coach peers and engineering partners on discovery, prioritization, and outcome‑based product practices.

Stakeholder Management Build strong relationships across business, scientific, regulatory, quality, and technology functions. Present product strategy, roadmap updates, and outcome metrics to leadership. Influence stakeholders across departments without formal authority, in global and cross‑functional settings. Make informed product decisions that balance business needs, technical constraints, and user value.

Your Minimum Required Qualifications

Education Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical discipline.

Experience 6+ years of experience in Product Management, Technical Product Management, Product Ownership, or related roles. Experience leading software products through the full product lifecycle. Experience working closely with engineering teams in Agile environments. Demonstrated success delivering business outcomes through digital products.

Technical Skills Strong technical depth, with the ability to engage credibly in architecture and design discussions and to contribute hands‑on when required. Working knowledge of software engineering and system design fundamentals, including APIs, integrations, and scalability trade‑offs. Experience with cloud and data platforms. Practical understanding of AI/ML and Generative AI concepts and how they apply to enterprise products. Familiarity with modern SDLC and DevOps practices, and with security, privacy, and compliance considerations in regulated environments. Read and reason about production code well enough to partner effectively with engineers on technical issues. Build prototypes, proofs‑of‑concept, scripts, or automations to test ideas and de‑risk decisions.

What You Should Bring

Experience in Pharmaceutical, Life Sciences, Clinical Development, Manufacturing, Supply Chain, Regulatory, Quality, or R&D domains. Understanding of GxP, validation, data integrity, and regulated environments. Experience working with scientific, clinical, manufacturing, or laboratory systems. Experience with AI‑enabled products, data products, or enterprise platforms. MBA or advanced technical degree is a plus.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe! #WeAreLilly