Software Engineer-observability engineer

Tranzeal; Bengaluru; On-site; INR 3,200,000 - 6,400,000; Full time

Job summary

Tranzeal is seeking a Senior Observability/AIOps Engineer to design and automate enterprise monitoring using New Relic, LogicMonitor, Terraform, and AIOps. The role focuses on replacing manual alert configuration with intelligent, automated observability solutions.

The ideal candidate has ~10+ years of experience in Observability and AIOps, with a track record of managing and optimizing monitoring tools, and strong collaboration across teams to deliver measurable business value.

Qualifications

• 10+ years of experience in Observability or AIOps.
• Strong automation and standardization background.
• Experience in enterprise monitoring tools and integration into CI/CD.

Responsibilities

• Design and automate enterprise monitoring using New Relic, LogicMonitor, Terraform, and AIOps.
• Lead automation of observability configuration and alert aggregation to reduce manual tasks.
• Collaborate across teams to drive measurable improvements in MTTR and SLA.

Skills

Observability Platform Management

Observability-as-Code

AIOps for Proactive Insights

Incident & Alert Management

Proactive Problem-Solving

Strategic Collaboration & Enablement

Data-Driven Insights

Analytics & Reporting

Tools

New Relic

LogicMonitor

Terraform

Nexthink

CI/CD pipelines

Job description

Role & responsibilities: Senior Observability/AIOps Automation Engineer or Architect

The client is looking for a Senior Observability/AIOps Engineer (10+ years) who can design and automate enterprise monitoring using New Relic, LogicMonitor, Terraform, and AIOps, replacing manual alert configuration with intelligent, automated observability solutions.

• Experience: 10+ years
• Location: Pune / PAN India (Hybrid)
• Role Level: Senior Engineer / Lead / Architect

JD

We have below requirement in Observability \ AIOps. Customer's primary need is automation in the Observability space. they are looking for someone who can lead automation of observability configuration and help eliminate manual alert configuration and automate alert aggregation instead of completing manual tasks.

We're looking for a candidate with ~ 10 + years of Experience and a strong background in Observability \ AIOps. He should have a proven track record of managing and optimizing observability tools, a deep understanding of standardization & automation, and the ability to work effectively across different teams to drive business value & outcome.

Skills

• Observability Platform Management: Provide expert operational support for a range of enterprise monitoring tools, including New Relic, Logic Monitor with a specific emphasis on Digital Employee Experience (DEX) platforms like Nexthink. Drive new features and capabilities by leading Proofs of Concept (POCs)
• Observability-as-Code & Automation: Champion the 'Observability-as-Code' paradigm using terraform / equivalent by integrating monitoring configuration directly into CI/CD pipelines & automate the action
• AIOps for Proactive Insights: Utilize AIOps to integrate machine learning and AI into our monitoring systems, automating the analysis of data to predict issues, automate incident detection and event correlation with focus how to reduce MTTR, increase SLA & shift mindset of observability
• Incident & Alert Management: Lead incident management by creating, refining, and automating monitoring alerts to ensure proactive issues detection and minimize downtime.
• Proactive Problem-Solving: Use Observability platform to proactively identify and resolve employee-impacting issues like slow logins, application crashes, and network latency before they
• Strategic Collaboration & Enablement: Partner with business and development teams to understand their requirements and define comprehensive monitoring .Act as a key collaborator by providing compelling demos and presentations to internal teams, showcasing the value and insights gained from our observability & AIops.
• Data-Driven Insights: Work with various teams to deliver best-in-class tools for visualizing Real User Monitoring (RUM), Synthetics, log data and performance data.
• Analytics & Reporting: Develop comprehensive health and performance reports, create AIOps rules, design custom dashboards, and create business values out of Observability.