Software Engineer

Nationwide Mutual Insurance Company; India; Hybrid; INR 900,000 - 1,200,000; Full time

Job summary

Nationwide Mutual Insurance Company is looking for a Software Engineer focusing on Guidewire PolicyCenter. You will provide significant production support while driving operational excellence. Ideal candidates should have over 6 years of experience with Guidewire solutions and a strong background in Java development.

This role promotes professional growth, allows remote flexibility, and emphasizes the importance of DevSecOps practices. Join an inclusive environment that values diversity and continuous learning.

Qualifications

• 6+ years of experience supporting and developing Guidewire PolicyCenter solutions.
• Strong background in Java development and API integrations.
• Experience supporting production environments using DevOps and SRE principles.

Responsibilities

• Provide Level 3 production support for Guidewire PolicyCenter.
• Analyze production issues and implement corrective actions.
• Mentor and train team members on secure software practices.

Skills

Guidewire PolicyCenter

Java Development

API Integrations

Event-Driven Architectures

Docker

Kubernetes

CI/CD Pipelines

Oracle Databases

SQL Query Optimization

Education

Undergraduate degree in Computer Science or related field

Tools

Splunk

Grafana

New Relic

Kafka

IIB Message Broker

Job description

As a member of the PolicyCenter Run Team Production Support at Nationwide, you will be responsible for supporting the PLS PolicyCenter Run Team within the production environment. Your role will involve delivering stable, scalable, and resilient solutions across Nationwide’s Auto, Property, Powersports, and Umbrella product offerings. You will focus on supporting and enhancing cloud‑native and digital capabilities while driving operational excellence and production reliability.

Key Responsibilities

• Provide Level 3 production support for Guidewire PolicyCenter, including incident resolution, defect remediation, and P0/P1 escalations.
• Analyze production issues, identify root causes, and implement sustainable corrective actions.
• Design and support monitoring, alerting, dashboards, and observability solutions using tools such as Splunk, Grafana, and New Relic.
• Drive operational improvements through automation, resiliency enhancements, and performance tuning.
• Support audit, compliance, and remediation activities as needed.
• Collaborate across development, infrastructure, and business teams to deliver reliable production support and continuous improvement.

Preferred Qualifications

• 6+ years of experience supporting and developing Guidewire PolicyCenter solutions.
• Experience with Guidewire Cloud and cloud‑based deployment models.
• Strong background in Java development, API integrations, and event‑driven architectures.
• Experience with Kafka, IIB Message Broker, microservices, and CI/CD pipelines.
• Working knowledge of Docker, Kubernetes, GitHub, and deployment automation tools.
• Experience supporting production environments using DevOps and SRE principles.
• Strong understanding of Oracle databases and SQL query optimization.
• P&C insurance industry experience strongly preferred.

In the role of Software Engineer Security & Development at Nationwide, your focus will be on mentoring and leading others to deliver high‑quality, cost‑effective technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom‑built applications.

Key Responsibilities

• Apply secure software and systems engineering practices throughout the delivery lifecycle to ensure data and technology solutions are protected from threats and vulnerabilities.
• Mentor and train team members on design techniques, tools, and coding standards.
• Provide strategic advice on using technology to achieve business goals.
• Drive cross‑collaboration and execution of projects across multiple teams.
• Analyze, design, develop, test, debug, document, and deploy software according to standards and optimal practices.
• Champion the use of DevSecOps practices, tooling, and techniques.
• Ensure continuous learning and improvement through ongoing training, practice, and innovation.
• Manage individual project priorities, deadlines, and deliverables.

Qualifications & Experience

• Undergraduate studies in computer science, management information systems, mathematics, or related field strongly preferred.
• Six years of experience in programming and systems analysis.
• Three years of experience in project management preferred.
• Proficiency in one programming language such as Java, C++, Python, or JavaScript.
• Knowledge of software development lifecycle; proven ability to tackle sophisticated business and development problems.
• Hands‑on technical leadership experience leading project teams and setting technical direction.
• Strong communication, collaboration, and analytical skills.
• Ability to work in agile and global environments; time management and prioritization.
• Insurance/financial services industry knowledge a plus.

Reporting Structure

Reports to Technology Manager/Director India.

Working Hours

Aligned to India business hours with flexibility for global collaboration.

Location Flexibility

Hybrid / Remote / In‑office with periodic in‑office collaboration.

Equal Opportunity Statement

Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories. Nationwide is committed to creating an inclusive culture where everyone feels challenged, appreciated, respected, and engaged.