Software Development Senior Analyst

NTT DATA, Inc.; Dadri; Presencial; INR 1 500 000 - 2 500 000; Tempo integral

Resumo da oferta

NTT DATA is seeking a Software Development Senior Analyst to join our Noida, Uttar Pradesh team in India. The role emphasizes production support, monitoring, incident triage, and runbook-based recovery, with exposure to ITSM tooling like ServiceNow.

The candidate will monitor databases and scheduled tasks, ensuring health checks and timely alerts. The position involves working with Tableau Server and Power BI, including data sources and connectivity checks, with emphasis on SLAs and effective

Qualificações

• Application/production support or IT operations experience.
• Monitoring, alert handling and incident triage.
• Experience monitoring scheduled jobs/tasks and handling failures.
• Basic application and database-connectivity troubleshooting.
• Log analysis and health checks.
• SOP/runbook-based recovery.
• ServiceNow or similar ITSM experience.
• SLA, escalation, communication and shift-handoff experience.
• Database health monitoring, alert-log review, scheduled-job monitoring, backup/status validation, and failover checks.

Conhecimentos

IT operations

Incident triage

Monitoring

Log analysis

SOP/runbooks

SLA/escalation

ServiceNow

Database health checks

SQL/MYSQL/Oracle health

Ferramentas

Tableau Server

Tableau monitoring

Power BI

Power BI Gateway

SQL Server/Oracle connectivity

SSO / Entra ID

Runbook automation

Descrição da oferta de emprego

Req ID: 391558

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Software Development Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Mandatory Skills

• Application/production support or IT operations experience.
• Monitoring, alert handling and incident triage.
• Experience monitoring scheduled jobs/tasks and handling failures.
• Basic application and database-connectivity troubleshooting.
• Log analysis and health checks.
• SOP/runbook-based recovery.
• ServiceNow or similar ITSM experience.
• SLA, escalation, communication and shift-handoff experience.
• Database(SQL/MYSQL/Oracle) health monitoring, alert-log review, scheduled-job monitoring, backup/status validation, and failover checks.

Secondary Skills

• Tableau Server: platform/services fundamentals, extracts, subscriptions, schedules and refresh monitoring.
• Tableau monitoring: Tableau Resource Monitoring Tool (RMT), server-health and log analysis.
• Power BI: Power BI Service/Fabric fundamentals, dataset/data refresh monitoring and workspace/access concepts.
• Power BI Gateway: Windows-based on-premises gateway health and connectivity troubleshooting.
• Data sources: SQL Server/Oracle connectivity and basic SQL.
• Identity/access: SSO and Microsoft Entra ID fundamentals.
• Experience rerunning/rescheduling approved Tableau extracts/subscriptions or Power BI refreshes according to runbooks.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

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