Software Development Manager, Featured Merchant Algorithm

Amazon; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

ADCI - Karnataka in Bengaluru seeks a Software Development Manager to guide a team delivering the Buy Box and related offers experiences on Amazon surfaces. You will partner with product managers, engineers, and senior leaders to shape strategy and ensure customer value through scalable, reliable services.

The role emphasizes data-driven decision making, strong communication, and a passion for people management while delivering impact across desktop and mobile experiences.

Qualifications

• 3+ years of engineering team management
• 7+ years of engineering experience
• 8+ years of leading multi-tier web services
• Experience partnering with product or program management
• Knowledge of design patterns, reliability and scaling

Responsibilities

• Lead the featured offers system and ML-driven ranking for customer shopping experiences.
• Collaborate with product, engineers, TPMs, and leadership to drive roadmaps.
• Mentor teams, hire and grow software engineers and build scalable systems.

Skills

Engineering management

Stakeholder collaboration

Multi-tier web services

Job description

Description

Do you ever struggle to explain your work? How's this: "Do you shop at Amazon? Do you know that box that says 'Add to Cart' and shows a price? Our team owns the model which picks that offer and the customer experience around the display of the offer price and the elements surrounding the 'Add to Cart' button which inform a purchase decision. We pick and display offers several billion times a day across all surfaces (mobile app, mobile web, desktop, Alexa shopping) worldwide." The mission of the Amazon Offers Experience organization is to be the world's first and most trusted choice for every customer on earth to discover and evaluate any product or service. Our team blends machine learning models to rank and select the best offer from the most trusted merchant for all products sold on Amazon along with a world-class front-end user experience for offer comparison to our global customers. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner. If you are passionate about influencing and delivering the next-generation Amazon customer buying experience, we want to meet you. We are looking for a Software Development Manager to join one of the most impactful and visible teams in Amazon. In this role you will work with business stakeholders throughout Amazon and provide technical direction and business expertise to strategize and help launch new businesses and features for our customers. You will use data to justify customer friendly decisions and present customer and financial impact of the changes we make to our stakeholders. You will work closely with engineers, product managers, applied scientists, TPMs, managers, and senior leadership team to understand and drive business impact. Successful candidates will have experience working on multiple projects with different stakeholders, make data driven decisions, have strong communication skills to interact with executives, non-technical and technical individuals and have a high technical bar along with a passion for people and project management. This is an opportunity to work with a team that drives one of the most coveted real estate in the E-commerce, the Amazon 'Buy Box' on Amazon Product Detail Page, Amazon Search Page , multiple buying widgets etc. on the Amazon desktop, mobile and tablet environments.

Description

Do you ever struggle to explain your work? How's this: "Do you shop at Amazon? Do you know that box that says 'Add to Cart' and shows a price? Our team owns the model which picks that offer and the customer experience around the display of the offer price and the elements surrounding the 'Add to Cart' button which inform a purchase decision. We pick and display offers several billion times a day across all surfaces (mobile app, mobile web, desktop, Alexa shopping) worldwide." The mission of the Amazon Offers Experience organization is to be the world's first and most trusted choice for every customer on earth to discover and evaluate any product or service. Our team blends machine learning models to rank and select the best offer from the most trusted merchant for all products sold on Amazon along with a world-class front-end user experience for offer comparison to our global customers. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner. If you are passionate about influencing and delivering the next-generation Amazon customer buying experience, we want to meet you. We are looking for a Software Development Manager to join one of the most impactful and visible teams in Amazon. In this role you will work with business stakeholders throughout Amazon and provide technical direction and business expertise to strategize and help launch new businesses and features for our customers. You will use data to justify customer friendly decisions and present customer and financial impact of the changes we make to our stakeholders. You will work closely with engineers, product managers, applied scientists, TPMs, managers, and senior leadership team to understand and drive business impact. Successful candidates will have experience working on multiple projects with different stakeholders, make data driven decisions, have strong communication skills to interact with executives, non-technical and technical individuals and have a high technical bar along with a passion for people and project management. This is an opportunity to work with a team that drives one of the most coveted real estate in the E-commerce, the Amazon 'Buy Box' on Amazon Product Detail Page, Amazon Search Page , multiple buying widgets etc. on the Amazon desktop, mobile and tablet environments.

Key job responsibilities

Today, millions of third party sellers offer products alongside Amazon Retail though the Amazon Marketplace and compete to be featured on the 'Add to Cart' button (aka the 'Buy Box') on Amazon's most valuable retail real estate - the Product Detail Page referenced above. The Featured Merchant Algorithm (FMA) teams owns the Tier - I systems and Machine Learning algorithms that selects the offer to be featured on the Buy Box and on Amazon Search Pages. The team's mission is to ensure that the featured offer provides the best possible customer value based on factors including price, availability, delivery options and customer service. The Amazon 'Buy Box' is arguably the most valued real estate in the E-commerce world and we are looking for strong leaders to continue innovating for this customer facing functionality. We are looking for a Software Development Manager to join one of the most impactful and visible teams in Amazon. In this role you will work with business stakeholders throughout Amazon and provide technical direction and business expertise to strategize and help launch new businesses and features for our customers. You will use data to justify customer friendly decisions and present customer and financial impact of the changes we make to our stakeholders. You will work closely with engineers, product managers, applied scientists, TPMs, managers, and senior leadership team to understand and drive business impact

Basic Qualifications

• 3+ years of engineering team management experience


• 7+ years of engineering experience


• 8+ years of leading the definition and development of multi tier web services experience


• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations


• Experience partnering with product or program management teams


• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy


• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Company

ADCI - Karnataka

Job ID: A10455268