Software Development Manager, Featured Merchant Algorithm

Amazon; India; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

Amazon is seeking a Software Development Manager for their Featured Merchant Algorithm team in India. In this role, you will oversee engineering management, drive technical direction, and strategize new features for the customer buying experience.

The ideal candidate has extensive experience in team management and multi-tier web services development. You will collaborate closely with stakeholders and engineers to maximize customer value and drive business impact.

Qualifications

• 3+ years of engineering team management experience.
• 7+ years of engineering experience.
• 8+ years leading multi-tier web services development.
• Knowledge of full software/hardware/networks development life cycle.

Responsibilities

• Work with stakeholders to launch new businesses and features.
• Use data to justify customer decisions and impacts.
• Drive business impact by collaborating with engineers and leadership.

Skills

Engineering team management

Multi-tier web services development

Engineering practices knowledge

Collaboration with product management

Job description

Software Development Manager, Featured Merchant Algorithm

Do you ever struggle to explain your work? How's this: "Do you shop at Amazon? Do you know that box that says 'Add to Cart' and shows a price? Our team owns the model which picks that offer and the customer experience around the display of the offer price and the elements surrounding the 'Add to Cart' button which inform a purchase decision. We pick and display offers several billion times a day across all surfaces (mobile app, mobile web, desktop, Alexa shopping) worldwide." The mission of the Amazon Offers Experience organization is to be the world’s first and most trusted choice for every customer on earth to discover and evaluate any product or service.

Our team blends machine learning models to rank and select the best offer from the most trusted merchant for all products sold on Amazon along with a world-class front-end user experience for offer comparison to our global customers. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner. If you are passionate about influencing and delivering the next-generation Amazon customer buying experience, we want to meet you.

Key job responsibilities

Today, millions of third party sellers offer products alongside Amazon Retail through the Amazon Marketplace and compete to be featured on the ‘Add to Cart’ button (aka the ‘Buy Box’) on Amazon’s most valuable retail real estate – the Product Detail Page. The Featured Merchant Algorithm (FMA) team owns the Tier‑I systems and machine learning algorithms that select the offer to be featured on the Buy Box and on Amazon Search Pages. The team’s mission is to ensure that the featured offer provides the best possible customer value based on factors including price, availability, delivery options and customer service.

In this role you will work with business stakeholders throughout Amazon and provide technical direction and business expertise to strategize and help launch new businesses and features for our customers. You will use data to justify customer friendly decisions and present customer and financial impact of the changes we make to our stakeholders. You will work closely with engineers, product managers, applied scientists, TPMs, managers, and senior leadership team to understand and drive business impact.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi‑tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.