Software Development Engineer

Amgen Inc; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A global biotechnology company is looking for a Salesforce Developer in Hyderabad to provide hands-on development and support for Salesforce platforms. The ideal candidate should have a Master's degree with 1-3 years of experience or a Bachelor's with 3-5 years in a related field. Key responsibilities include managing Salesforce environments, collaborating with various teams, and participating in Agile ceremonies. Certifications like Salesforce Platform Developer I are required, making this a pivotal role in the company's technology initiatives.

Qualifications

• 1-3 years of experience with a Masters degree in a relevant field.
• 3-5 years of experience with a Bachelors degree in a relevant field.
• 5-8 years of experience with a Diploma in a relevant field.

Responsibilities

• Support Salesforce production and non-production environments.
• Develop and maintain Visualforce pages and Lightning components.
• Monitor integrations between Salesforce and external platforms.

Skills

Salesforce Development

MuleSoft Experience

Problem-solving Skills

Agile Methodologies

Collaboration Skills

Education

Masters degree in Business, Engineering, IT or related field

Bachelors degree in Business, Engineering, IT or related field

Diploma in Business, Engineering, IT or related field

Tools

Salesforce

Copado

Visualforce

Lightning Components

Job description

ABOUT THE ROLE

Role Description

This role requires hands-on experience in Salesforce platform development and deployment, including Salesforce Communities and Copado DevOps tools. The candidate will be the go-to technical resource responsible for supporting production and non-production environments, ensuring code quality and platform compliance, and driving continuous improvements in the digital technology ecosystem.

Must-Have Skills

• Provide day-to-day support for production and non-production Salesforce environments within the Global Supply Chain Customer Experience domain under guidance from senior team members.
• Hands-on experience with the Salesforce Lightning Platform (Aura and/or LWC) and understanding of core Salesforce configuration capabilities.
• Experience with MuleSoft, including supporting upgrades, monitoring APIs and integrations, reviewing logs, and troubleshooting connectivity or data flow issues between Salesforce and external systems.
• Support integrations between Salesforce and external platforms (e.g., AWS, MuleSoft, third-party services) by monitoring jobs, performing initial issue triage, and escalating complex defects as needed.
• Assist in developing and maintaining configured solutions, Visualforce pages, and Lightning components within Service Cloud and Commerce Cloud.
• Participate in proof-of-concept activities and support exploration of emerging capabilities, including AI/ML use cases, under supervision.
• Resolve routine support tickets and defects, ensuring timely updates and communication with stakeholders.
• Follow established coding standards and participate in peer reviews to maintain security, performance, and compliance standards, including adherence to VeraCode requirements.
• Work with cybersecurity and compliance teams to address identified vulnerabilities and support required governance processes.
• Actively participate in Agile ceremonies (PI Planning, Sprint Planning, stand-ups) and provide updates on assigned tasks.
• Follow established best practices to ensure maintainability and scalability of solutions.
• Operate in a regulated environment and comply with all required policies, documentation, and audit standards.

Basic Qualifications

• Masters degree with 1 - 3 years of experience in Business, Engineering, IT or related field OR
• Bachelors degree with 3 - 5 years of experience in Business, Engineering, IT or related field OR
• Diploma with 5 - 8 years of experience in Business, Engineering, IT or related field

Professional Certifications:

• Salesforce Platform Developer I (required).
• Salesforce Platform Developer II (preferred).
• Salesforce Administrator or App Builder Certification (preferred).
• SAFe Agile Certification (preferred).

Soft Skills:

• Ability to collaborate effectively within cross-functional and distributed teams.
• Demonstrates willingness to learn and take initiative in a dynamic environment.
• Good problem-solving and analytical skills, with the ability to troubleshoot routine issues.
• Understanding of Agile/Scrum methodologies and participation in team ceremonies.
• Ability to work constructively with QA, compliance, validation, and security teams.
• Capable of managing assigned tasks and prioritizing work with guidance from senior team members.
• Strong attention to detail and commitment to delivering quality outcomes.
• Open to feedback and continuous learning to enhance technical and professional skills.
• Adaptable and receptive to working in an evolving technical environment.