Software Development Engineer

Amgen Inc. (IR); Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Amgen Inc. (IR) seeks a hands-on Salesforce platform developer to support production and non-production environments in the Global Supply Chain – Customer Experience domain.

You will work on Salesforce Lightning Platform (Aura/LWC), MuleSoft integrations, and Copado DevOps within a regulated setting. You will contribute to Visualforce pages, Service Cloud, and Commerce Cloud, participate in proof-of-concept activities, and collaborate with cybersecurity and governance teams to address

Qualifications

• Master’s degree with 1–3 years of experience or Bachelor’s with 3–5 years in related fields.
• Professional certifications: Salesforce Platform Developer I (required). Platform Developer II or Admin Builder (preferred).
• Hands-on Salesforce Lightning Platform, Aura/LWC, and core configuration knowledge.
• Experience with MuleSoft for API integrations and monitoring.
• Experience with AWS integrations and external systems connectivity.

Responsibilities

• Provide day-to-day support for production and non-production Salesforce environments in Global Supply Chain – Customer Experience.
• Develop and maintain Visualforce pages and Lightning components in Service Cloud and Commerce Cloud.
• Assist in proof-of-concept activities and explore AI/ML use cases under supervision.
• Follow coding standards and peer reviews, ensuring security, performance, and VeraCode compliance.
• Collaborate with cybersecurity, QA, and validation teams; address vulnerabilities and governance requirements.
• Participate in Agile ceremonies and communicate progress on assigned tasks.

Skills

Salesforce Lightning

Aura/LWC

MuleSoft

Service Cloud

Commerce Cloud

Copado DevOps

Visualforce

Security & VeraCode

AWS integrations

Agile/Scrum

Education

Master's degree

Bachelor's degree

Diploma

Tools

Salesforce Platform

MuleSoft

AWS

Visualforce

Lightning Components

Copado

Service Cloud

Commerce Cloud

Aura

LWC

Job description

Career Category Engineering Job Description

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description

This role requires hands-on experience in Salesforce platform development and deployment, including Salesforce Communities and Copado DevOps tools. The candidate will be the go-to technical resource responsible for supporting production and non-production environments, ensuring code quality and platform compliance, and driving continuous improvements in the digital technology ecosystem.

Must-Have Skills

• Provide day-to-day support for production and non-production Salesforce environments within the Global Supply Chain – Customer Experience domain under guidance from senior team members.
• Hands-on experience with the Salesforce Lightning Platform (Aura and/or LWC) and understanding of core Salesforce configuration capabilities.
• Experience with MuleSoft, including supporting upgrades, monitoring APIs and integrations, reviewing logs, and troubleshooting connectivity or data flow issues between Salesforce and external systems.
• Support integrations between Salesforce and external platforms (e.g., AWS, MuleSoft, third-party services) by monitoring jobs, performing initial issue triage, and escalating complex defects as needed.
• Assist in developing and maintaining configured solutions, Visualforce pages, and Lightning components within Service Cloud and Commerce Cloud.
• Participate in proof-of-concept activities and support exploration of emerging capabilities, including AI/ML use cases, under supervision.
• Resolve routine support tickets and defects, ensuring timely updates and communication with stakeholders.
• Follow established coding standards and participate in peer reviews to maintain security, performance, and compliance standards, including adherence to VeraCode requirements.
• Work with cybersecurity and compliance teams to address identified vulnerabilities and support required governance processes.
• Actively participate in Agile ceremonies (PI Planning, Sprint Planning, stand- ups) and provide updates on assigned tasks.
• Follow established best practices to ensure maintainability and scalability of solutions.
• Operate in a regulated environment and comply with all required policies, documentation, and audit standards.

Basic Qualifications

• Master’s degree with 1 - 3 years of experience in Business, Engineering, IT or related field OR Bachelor’s degree with 3 - 5 years of experience in Business, Engineering, IT or related field OR Diploma with 5 - 8 years of experience in Business, Engineering, IT or related field
• Professional Certifications: Salesforce Platform Developer I (required). Salesforce Platform Developer II (preferred). Salesforce Administrator or App Builder Certification (preferred). SAFe Agile Certification (preferred).

Soft Skills

• Ability to collaborate effectively within cross-functional and distributed teams.
• Demonstrates willingness to learn and take initiative in a dynamic environment.
• Good problem-solving and analytical skills, with the ability to troubleshoot routine issues.
• Understanding of Agile/Scrum methodologies and participation in team ceremonies.
• Ability to work constructively with QA, compliance, validation, and security teams.
• Capable of managing assigned tasks and prioritizing work with guidance from senior team members.
• Strong attention to detail and commitment to delivering quality outcomes.
• Open to feedback and continuous learning to enhance technical and professional skills.
• Adaptable and receptive to working in an evolving technical environment.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

. Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen