Direct message the job poster from SJ Mobilita
Legal Counsel – International Trade Facilitation | Speaker - Cross-Border Compliance | Professional Trainer for Students | Global Workforce…
Our Client is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries.
We are looking for someone to join their CONTROL Team, which is an enterprise level ERP solution. It offers advanced manufacturers high efficiency, precision production controls and innovative capabilities like lean, demand flow and supply chain management within a stable, high-performance platform.
Responsibilities:
- Perform development and other technical tasks in the application.
- Coordinate problem-solving efforts, provide regular communication to customers, record keeping of research, lead data discovery, bug tracking to engineering, validation of solution in-house, customer delivery of resolution and confirmation of solution to business issue.
- Determine, recommend and execute the appropriate actions for resolution, which may be more complex and input from development before pursuing a particular path may be needed.
- Debug application issues and fix them.
- Analyze data and run tests upon finding a root cause.
- Collect appropriate data by interviewing the contacts for the particular issue then document all activities related to reaching a resolution for the reported issue within the case management system.
- Interact with team members to facilitate knowledge transfer and to accelerate product knowledge expertise.
- Provide product support throughout life cycle of issue from initial entry through resolution.
- Provide technical and application functional support via phone, email or online conference for licensed customers, field personnel, partners and re-sellers.
Requirements:
- Minimum of 8 years of experience in enterprise software, including engineering, consulting, or presales.
- B.S. degree in Computer Science, Software Engineering or equivalent preferred.
- ERP application experience in at least one of the following: CONTROL, SAP, ORACLE, Microsoft Dynamics AX, or similar.
- Financial application experience (preferred but not required) with systems such as: Unit4 CODA, Sage Financials, Cost Point, or similar.
- Hands-on experience with the following:
- Databases: SQL Server, Oracle.
- Scripting: ActivePerl, PowerShell, Windows Batch Scripting, GNU freeware sort utility.
- Debugging: Microsoft debugging tools for web applications.
- Experience with: Windows Server, Team Foundation Servers or Azure Dev Ops.
- Experience with compiling, linking, testing, deploying applications and application fixes.
- Certification on any of the Microsoft technologies (preferred but not required).
- Good presentation and communication skills, with a focus on remote technical exchanges.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting