Software Architect - Customer Facing Web & Cloud Solutions

Gartner India Research & Advisory Services Private Limited; Gurugram District; Hybrid; INR 4,200,000 - 6,300,000; Full time

Job summary

Gartner India Research & Advisory Services Private Limited is seeking a Principal Software Engineer (Reactjs & Golang) to own technical leadership for the Peer Community product within Digital Product Technology. You will partner with three Scrum teams to deliver web and backend platforms, driving discovery and architectural runway.

You will design client-side architecture for web and mobile, build scalable Go backend services, and set non-functional standards for scalability, security, and

Qualifications

• 8+ years of professional software engineering experience building production systems.
• Demonstrated experience leading architecture and delivery across multiple teams.
• Strong proficiency with at least two of: React, Next.js, Go.
• Hands-on experience with observability, incident response, and performance tuning.

Responsibilities

• Lead system architecture, run technical reviews, and own cross-team integration across three Scrum teams.
• Lead discovery, prototyping, and architectural runway for delivery readiness.
• Design client-side architecture for web and mobile with cross-platform consistency.
• Build scalable backend services in Go with strong UX and maintainability.
• Define non-functional requirements: scalability, availability, security, observability, performance.
• Coach and mentor senior engineers; influence hiring and engineering standards.
• Collaborate with Product and Design to translate problems into technical solutions.

Skills

React

Next.js

Go

System architecture

Observability

Communication

Leadership

Agile/SCRUM

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

AWS

CI/CD

Terraform

Job description

Principal Software Engineer (Reactjs & Golang)

About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role

This role owns technical leadership for the Peer Community product within Digital Product Technology (DPT), partnering with three Scrum teams to deliver web and backend platforms and to drive discovery and the architectural runway.

About Gartner Peer Community

Gartner Peer Community is a peer-driven platform where thousands of verified enterprise leaders connect to share knowledge, ask questions, and provide peer feedback that helps inform technology and business decisions.

What you will do

• Lead system architecture, run technical reviews, and own cross-team integration and interfaces across three Scrum teams.
• Participate and lead discovery, prototyping, and the architectural runway to ensure delivery readiness and technical alignment.
• Design and evolve client-side architecture for web and mobile while ensuring consistency across platforms.
• Design and build effective, observable, and scalable backend services in Go.
• Define and drive non-functional requirements: scalability, availability, security, observability, and performance.
• Coach and mentor senior engineers; influence hiring, on-call practices, and engineering standards.
• Work closely with Product and Design to translate customer problems into technical solutions and measurable outcomes.
• Improve engineering processes and tooling to reduce cycle time and increase reliability.

What you will need

Must have

• 8+ years of professional software engineering experience building production systems.
• Demonstrated experience leading architecture and delivery across multiple teams.
• Strong proficiency with at least two of: React, Next.js, Go.
• Hands-on experience with observability, incident response, and performance tuning.
• Proven track record delivering systems with strong UX, maintainability, and operational quality.
• Excellent written and verbal communication across technical and non-technical stakeholders.

Nice to have / opportunity to learn

• Experience with Kubernetes, cloud platforms (AWS/GCP), CI/CD and infrastructure-as-code (Terraform/Scalr).
• Experience with Next.js and server-side rendering patterns.
• Prior experience in distributed systems, high-traffic services, or data-intensive platforms.
• Experience with data science platforms.

How we work

We work with a focus on continuous, iterative delivery. We rely on clear documentation and asynchronous communication to coordinate across our multi-regional teams. We test heavily to rapidly deliver changes with minimal risk. We operate with a clear leadership structure and career framework while empowering teams with autonomy, strong mentorship, and cross-team collaboration.

How we measure success

We work with a focus on continuous, iterative delivery. Delivery of cross-team initiatives and architectural runway items Reduced time-to-merge and improved release stability Adoption and performance of new platform features

Who you are

Excellent communication and prioritization skills. Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment. Strong desire to improve upon their skills in software development, frameworks, and technologies.

Who are we

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Equal Employment Opportunity

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].

Experience Level Senior Level