Social Media Management Trainee

Ntwinkle Media; Pune District; On-site; INR 134,000 - 167,000; Part time

Job summary

Ntwinkle Media in Pune is seeking a proactive Social Media Management & Client Communication Trainee to learn digital marketing, social media management, and client servicing. The role requires basic familiarity with social platforms, strong communication, and the ability to take ownership of assigned tasks.

You will assist in content planning, scheduling, client coordination, and reporting, while collaborating with designers and writers to deliver campaigns and maintain timely client

Qualifications

• Basic understanding of major social platforms (Instagram, Facebook, LinkedIn).
• Strong verbal and written communication skills.
• Good organizational and time-management abilities.
• Willingness to learn and take ownership of tasks.
• Ability to coordinate with multiple stakeholders.

Responsibilities

• Assist in planning, scheduling, and publishing content across platforms.
• Coordinate with clients for approvals, feedback, content requirements.
• Monitor performance and prepare basic reports.
• Support content creation with designers and writers.
• Ensure timely execution of deliverables and campaigns.

Skills

Social media basics

Communication skills

Organization skills

Ownership mindset

Stakeholder coordination

Tools

Canva

Google Workspace

Social media scheduling tools

Job description

Location: Hybrid-Pune

Stipend: 12-15k/Per Month

About the Role

We are looking for a proactive and accountable Social Media Management & Client Communication Trainee who is eager to learn digital marketing, social media management, and client servicing. The ideal candidate should have a basic understanding of social media platforms, strong communication skills, and the ability to take ownership of assigned tasks.

Key Responsibilities

• Assist in planning, scheduling, and publishing content across social media platforms.
• Coordinate with clients to collect approvals, feedback, and content requirements.
• Monitor social media performance and prepare basic reports.
• Support content creation by coordinating with designers and content writers.
• Ensure timely execution of client deliverables and campaign activities.
• Respond to client queries and maintain regular communication.
• Track project timelines and follow up internally to ensure deadlines are met.
• Research social media trends, competitor activities, and industry updates.
• Assist in maintaining client documentation and communication records.

Requirements

• Basic understanding of Instagram, Facebook, LinkedIn, and other social media platforms.
• Strong verbal and written communication skills.
• Good organizational and time-management abilities.
• Willingness to learn and take responsibility for assigned projects.
• Ability to coordinate with multiple stakeholders.
• Familiarity with Canva, Google Workspace, or social media scheduling tools is a plus.
• Positive attitude, accountability, and problem-solving mindset.

What You'll Learn

• Social Media Strategy & Management
• Client Communication & Servicing
• Content Planning & Campaign Execution
• Project Coordination & Team Collaboration
• Agency Operations & Brand Communication

Ideal Candidate Traits

• Takes ownership of tasks without constant follow-ups
• Communicates confidently with clients and team members
• Organized and detail-oriented
• Curious, eager to learn, and proactive
• Comfortable handling multiple projects simultaneously