SME-US Residential Mortgage Underwriting

Cognizant; Hyderabad; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Cognizant in Hyderabad is seeking a subject matter expert in loan originations with 5-6 years of experience to support underwriting and pre-underwriting activities, ensuring accurate decisions and better financial outcomes for customers and the organization.

The role involves handling first-level processing, coordinating with clients and investors for audits, and driving process improvements while adhering to SOPs and regulatory requirements.

Qualifications

• Experience in graduate exclusion and first-level processing with SOP adherence.
• 5–6 years of US mortgage underwriting experience.
• Proficient in FNMA/FHLMC guidelines.
• Knowledge of risk assessment and compliance.
• Experience with data reporting and process improvements.
• Auditing and quality checks.
• Ability to coordinate with investors for audits.

Responsibilities

• Review and process mortgage-related transactions and escalations.
• Support underwriting and pre-underwriting activities.
• Maintain compliance with industry regulations and SOPs.
• Provide clarifications and updates to stakeholders.
• Collaborate with clients, investors, and auditors as needed.
• Monitor quality and perform root-cause analyses to improve processes.
• Document process changes and update user manuals.

Skills

US mortgage underwriting

FNMA/FHLMC guidelines

Risk assessment

Compliance & audit

Data analysis

Excel

Education

BE/B.Tech/MCA

Tools

Black Knight

Pyramid

Job description

Job Summary

This role is for a subject matter expert in loan originations with five to six years of experience for supporting underwriting and pre underwriting activities to ensure accurate decisions and improved financial outcomes for customers and the organization.

Responsibilities

• Graduate exclusion of BE B.Tech MCA .This role revies first level processing handles complex process steps transactions and resolve queries complaints with customers clients in related domain area as per the SOP independently and refers to supervisor typically for specific interventions exceptions Business Customer Interacts with Client customer to maintain accuracy and efficiency
• 5 to 6 Year of US mortgage Underwriting experience
• Proficient in FNMA FHLMC guidelines
• Knowledge and understanding of Risk assessment
• Has knowledge of compliance and audit functions
• Resolves customer queries and requests
• Provides clarifications & updates on project & processes to the stakeholders
• Can co ordinate with investors for any kind of audits or regulatory requirements
• Experience working in Black Knight Loss Mitigation System Pyramid etc. Will be added advantage
• Keeps the stakeholders informed on meeting process deliverables
• Collates data for reporting.
• Project Process Acts as an SME for the team to Identify & resolve issues and document all process changes
• Monitor & review first level processing
• Process complex Transactions
• Handle first level escalations from client
• Perform quality checks or audits and Root cause analysis on errors to ensure error free processing
• Provides analytical reports
• Contribute to process improvement initiatives
• Identify and report process changes
• Adhere to the mandatory industry regulation and compliance requirements for the given process
• Review and audit adherence of the team
• Knowledge Management Perform knowledge sharing
• Update Process documentation user manuals as appropriate for the process
• Participate in knowledge transfer
• People Team Management Adhere to org hygiene and compliance needs in terms of
• Personal Utilization & Time sheet submission
• Personal and new hire Assimilation
• Attendance
• Team Initiatives
• Provides appropriate floor support as an SME and feedback to team
• Has functional responsibility of the process in the absence of TL.
• Manage break schedule transport logistics for the team in the absence of the supervisor

Certifications Required

Preferred certifications include data analysis or spreadsheet focused credentials such as Microsoft Office Specialist for Excel or equivalent.