SME - IAM Service Delivery

HCL Technologies Limited; Dadri; On-site; INR 600,000 - 1,000,000; Full time

Job summary

HCL Technologies Limited is seeking a Business Analyst to analyze, validate, and facilitate IAM-focused business process solutions for enterprise customers. The role emphasizes elicitation, documentation of requirements, and collaboration with stakeholders throughout the solution life cycle.

Key tasks include writing requirements specs, modeling processes, RBAC strategy development, and coordinating with developers and end-users to ensure the solution meets client needs while adhering to SDLC

Qualifications

• Identity and Access management experience with IGA tools like SailPoint or Saviynt.
• Experience in security organization support for large enterprises.
• Experience in provisioning of Security Access and IAM processes.
• Ability to write Use Cases and Requirements documents.
• Hands-on with RBAC concepts and business/technical roles.

Responsibilities

• Collaborate with developers and end-users to ensure application functionality meets client needs.
• Elicit, document, and communicate business requirements and processes.
• Prepare project documents such as Use Cases and Requirements documents.
• Lead or support RBAC strategy and role engineering activities.
• Work with project sponsor/manager and ensure SDLC alignment.

Skills

IAM

SailPoint

Saviynt

RBAC

Requirements gathering

SDLC

Communication

Job description

Job Description : Business Analyst The Business Analyst (BA) has responsibility to analyze, validate, verify, and facilitate business process solutions and requirements of customers. The BA is involved at some level throughout the entire solution development life cycle, with work effort focused on elicitation, documentation, and communication of business requirements, functional and non-functional requirements and all associated processes. Required experience:

• Identity and Access management Experience with IGA tools like SailPoint, Saviynt etc
• Prior experience working in Security organization in support of a large enterprise
• Experience with provisioning of Security Access
• Understanding of IAM processes, technologies, standards and industry best practices
• Experience in developing an RBAC strategy for enterprise
• Experience in defining Technical and Business Roles
• Experience in preparing project related documents such as Use Cases, Requirements document
• Write requirements specifications according to standard templates and tools
• Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate
• Documentation of the “as is” and “to be” business processes using standard process modeling tools and process improvement methodologies
• Collaborate with developers and end-users to insure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements
• A solid understanding of software development life cycles methodologies
• Work effectively with the project sponsor, project manager and other members of the project team
• Customer Facing Exposure is must

Preferable experience:

• Direct IAM experience - (requirements, tools, standards, practices)
• Role Based Access Control/ Role Engineering experience is a differentiator
• Lead Planning and Analysis phases of IAM initiatives
• 5 to 10 years of strong IAM BA experience with better understanding on application onboarding, access certification, workflow, provisioning policies.

Professional Skills

• Self-motivated and ability to work independently is a must.
• Ability to work creatively and manage multiple projects simultaneously.
• Hands-on, analytical, strong problem solving skills
• Strong written and oral communication skills.

Key Responsibilities

Job Description : Business Analyst The Business Analyst (BA) has responsibility to analyze, validate, verify, and facilitate business process solutions and requirements of customers. The BA is involved at some level throughout the entire solution development life cycle, with work effort focused on elicitation, documentation, and communication of business requirements, functional and non-functional requirements and all associated processes. Required experience:

• Identity and Access management Experience with IGA tools like SailPoint, Saviynt etc
• Prior experience working in Security organization in support of a large enterprise
• Experience with provisioning of Security Access
• Understanding of IAM processes, technologies, standards and industry best practices
• Experience in developing an RBAC strategy for enterprise
• Experience in defining Technical and Business Roles
• Experience in preparing project related documents such as Use Cases, Requirements document
• Write requirements specifications according to standard templates and tools
• Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate
• Documentation of the “as is” and “to be” business processes using standard process modeling tools and process improvement methodologies
• Collaborate with developers and end-users to insure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements
• A solid understanding of software development life cycles methodologies
• Work effectively with the project sponsor, project manager and other members of the project team
• Customer Facing Exposure is must

Preferable experience:

• Direct IAM experience - (requirements, tools, standards, practices)
• Role Based Access Control/ Role Engineering experience is a differentiator
• Lead Planning and Analysis phases of IAM initiatives
• 5 to 10 years of strong IAM BA experience with better understanding on application onboarding, access certification, workflow, provisioning policies.

Professional Skills

• Self-motivated and ability to work independently is a must.
• Ability to work creatively and manage multiple projects simultaneously.
• Hands-on, analytical, strong problem solving skills
• Strong written and oral communication skills.

Skill Requirements

Job Description : Business Analyst The Business Analyst (BA) has responsibility to analyze, validate, verify, and facilitate business process solutions and requirements of customers. The BA is involved at some level throughout the entire solution development life cycle, with work effort focused on elicitation, documentation, and communication of business requirements, functional and non-functional requirements and all associated processes. Required experience:

• Identity and Access management Experience with IGA tools like SailPoint, Saviynt etc
• Prior experience working in Security organization in support of a large enterprise
• Experience with provisioning of Security Access
• Understanding of IAM processes, technologies, standards and industry best practices
• Experience in developing an RBAC strategy for enterprise
• Experience in defining Technical and Business Roles
• Experience in preparing project related documents such as Use Cases, Requirements document
• Write requirements specifications according to standard templates and tools
• Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate
• Documentation of the “as is” and “to be” business processes using standard process modeling tools and process improvement methodologies
• Collaborate with developers and end-users to insure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements
• A solid understanding of software development life cycles methodologies
• Work effectively with the project sponsor, project manager and other members of the project team
• Customer Facing Exposure is must

Preferable experience:

• Direct IAM experience - (requirements, tools, standards, practices)
• Role Based Access Control/ Role Engineering experience is a differentiator
• Lead Planning and Analysis phases of IAM initiatives
• 5 to 10 years of strong IAM BA experience with better understanding on application onboarding, access certification, workflow, provisioning policies.

Professional Skills

• Self-motivated and ability to work independently is a must.
• Ability to work creatively and manage multiple projects simultaneously.
• Hands-on, analytical, strong problem solving skills
• Strong written and oral communication skills.

Other Requirements

Job Description : Business Analyst The Business Analyst (BA) has responsibility to analyze, validate, verify, and facilitate business process solutions and requirements of customers. The BA is involved at some level throughout the entire solution development life cycle, with work effort focused on elicitation, documentation, and communication of business requirements, functional and non-functional requirements and all associated processes. Required experience:

• Identity and Access management Experience with IGA tools like SailPoint, Saviynt etc
• Prior experience working in Security organization in support of a large enterprise
• Experience with provisioning of Security Access
• Understanding of IAM processes, technologies, standards and industry best practices
• Experience in developing an RBAC strategy for enterprise
• Experience in defining Technical and Business Roles
• Experience in preparing project related documents such as Use Cases, Requirements document
• Write requirements specifications according to standard templates and tools
• Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate
• Documentation of the “as is” and “to be” business processes using standard process modeling tools and process improvement methodologies
• Collaborate with developers and end-users to insure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements
• A solid understanding of software development life cycles methodologies
• Work effectively with the project sponsor, project manager and other members of the project team
• Customer Facing Exposure is must

Preferable experience:

• Direct IAM experience - (requirements, tools, standards, practices)
• Role Based Access Control/ Role Engineering experience is a differentiator
• Lead Planning and Analysis phases of IAM initiatives
• 5 to 10 years of strong IAM BA experience with better understanding on application onboarding, access certification, workflow, provisioning policies.

Professional Skills

• Self-motivated and ability to work independently is a must.
• Ability to work creatively and manage multiple projects simultaneously.
• Hands-on, analytical, strong problem solving skills
• Strong written and oral communication skills.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.