SiteOps | Commerce Global

Fynd; Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Learning Wallet

Mediclaim coverage for you and family

Job summary

Fynd is a front-line technology company transforming retail with AI-powered systems. This role owns the successful execution of PIM proof of concepts and implementation initiatives, ensuring the solution is positioned and delivered as a scalable service for commerce stakeholders.

You will coordinate across business, technology, and operations to ensure timely, high-quality delivery. As part of a fast-growing product-led organization, you will track milestones, dependencies, and risks while

Qualifications

• Bachelor's degree in Business, Engineering, or a related field.
• 1–2 years in project coordination, operations, or implementation roles.
• Hands-on exposure to PIM, commerce operations, or enterprise service delivery.
• Ability to manage multiple tasks and coordinate cross-functional initiatives.
• Strong understanding of service-oriented delivery and execution discipline.
• Experience supporting PIM POCs or implementation projects.
• Exposure to commerce, digital catalog, or product data management environments.
• Familiarity with Agile, ITIL, or similar service/project management practices.
• Experience in a technology or product-led organization.
• Basic understanding of vendor or client-facing service models.

Responsibilities

• Manage end-to-end PIM proof of concept activities from scoping to handover.
• Coordinate PIM implementation across business, technology, and operations teams.
• Support positioning and delivery of PIM as a service.
• Track milestones, risks, dependencies, and issues.
• Gather requirements, document workflows, translate business needs.
• Oversee service management processes for stable operations and onboarding.
• Monitor POC and implementation outcomes; prepare status updates and insights for leadership.
• Contribute to continuous improvement by identifying gaps and best practices.

Job description

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.

Role Overview

Own the successful execution of PIM proof of concepts and implementation initiatives, ensuring the solution is positioned and delivered as a scalable service for commerce stakeholders. This role drives operational excellence across service management, project coordination, and cross-functional execution to improve adoption, efficiency, and business value.

What will you do at Fynd?

• Manage end-to-end PIM proof of concept (POC) activities, from scoping and planning to execution, evaluation, and handover
• Coordinate PIM implementation efforts across business, technology, and operations teams to ensure timely and high-quality delivery
• Support the positioning and delivery of PIM as a service, aligning offerings with client or internal business needs
• Track project milestones, risks, dependencies, and issue resolution to maintain delivery momentum
• Partner with stakeholders to gather requirements, document workflows, and translate business needs into implementation plans
• Oversee service management processes to ensure stable operations, smooth onboarding, and effective support
• Monitor POC and implementation outcomes, preparing status updates, insights, and recommendations for leadership
• Contribute to continuous improvement by identifying operational gaps, process enhancements, and best practices

Some specific Requirements:

• Bachelor's degree in Business, Engineering, or a related field
• 1-2 years of experience in project coordination, operations, or implementation roles
• Hands-on exposure to PIM, commerce operations, or enterprise service delivery
• Ability to manage multiple tasks and coordinate cross-functional initiatives
• Strong understanding of service-oriented delivery and execution discipline
• Experience supporting PIM POCs or implementation projects
• Exposure to commerce, digital catalog, or product data management environments
• Familiarity with Agile, ITIL, or similar service/project management practices
• Experience working in a technology or product-led organization
• Basic understanding of vendor or client-facing service models

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

• Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.

Culture

We believe in building strong teams and lasting connections.

• Regular community engagement and team-building activities
• Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture

Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!