Site Security Facilitator

IntouchCX; Hyderabad; Presencial; INR 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

IntouchCX seeks a Site Security Facilitator to manage client contractual requirements and participate in client audits. You will ensure security equipment is tested and commissioned on-site, and maintain manuals for the security system.

You will validate policy compliance, identify gaps, and educate stakeholders to uphold Global Security Standards. The role requires on-call availability near the site and strong communication skills.

Formación

• Graduate of any four-year course.
• Background in security is ideal but not necessary.
• Experience with client relationship management, and working with a compliance team.
• Knowledge of Information Security principles and practices.
• Highly conversant and able to interact with client partners.
• Good auditing, security and compliance skills.
• Strong interpersonal skills and ability to work across teams.
• Excellent verbal and written communication skills.
• Availability for work after normal hours – on-call near the site.

Responsabilidades

• Understand and implement responsibilities and measures described in client partner contract.
• Manage functional testing and commissioning of security equipment at the site.
• Prepare owner's operation and maintenance manuals and other information for the security system.
• Safeguard people, data and assets by validating policy compliance and identifying gaps.
• Drive accountability by raising awareness of physical security risks.
• Educate site stakeholders to comply with Global Security Standards.
• Complete initial and annual refresher training.
• Deliver all required security training with Learning and Development.
• Coordinate with client partner compliance and vendor management for CAPs.
• Notify client partner proactively if a project risks missing due dates.

Conocimientos

Client relationship management

Auditing

Information Security

Communication skills

Team collaboration

Educación

Four-year degree

Descripción del empleo

About the Job

We are looking for a Site Security Facilitator who will manage and ensure compliance with our client contractual requirements and participate in client audits.

As Site Security Facilitator, You Will…

• Understand & implement the responsibilities and measures described in the client partner contract
• Responsible for functional testing and commissioning of security equipment at the site
• Complete sets of owner's operation and maintenance manuals and other information necessary for use and upkeep of the physical security system
• Safeguard people, data and assets through validation of client partner global policy compliance and identification of gaps
• Drive accountability through increased awareness and understanding of risks associated with physical security gaps
• Educate and inspire other key site stakeholders to recognize and own compliance with Global Security Standards
• Complete initial training in-house and complete annual refresher training afterwards
• Complete all other security-oriented training administered by the partner
• Serve as a resource for other employees, and partner with Learning and Development to ensure all employees complete requisite training
• Ensure site performance meets and/or exceeds the standards and SLA’s set forth by the client partner Compliance team, policies, standards, and guides
• Ensure the on-time completion of all Corrective Action Plans (CAPs), and delivery of requisite support to client partner as evidence of completion
• Provide proactive notification to client partner Compliance and Vendor Manager in the event a project will not be completed before the assigned due date
• Responsible for mitigating controls, if any, and communicate a revised timeline agreeable to client partner

As Site Security Facilitator, You Need…

• Graduate of any four-year course
• Background in security is ideal but not necessary
• Experience with client relationship management, and working with a compliance team
• Knowledge of Information Security principles and practices
• Highly conversant and able to properly interact with client partners
• Good sense of auditing, security, and compliance skills
• Strong interpersonal skills, maturity & motivation to work effectively across other teams
• Must demonstrate a keen understanding of security as a business enabler
• Ability to build relationships & work in a team atmosphere
• Excellent communication skills, both verbal and written
• Availability for work after normal work hours is required – on-call availability (must be based near the site)