Security Assurance Manager

MitKat; Hyderabad; In loco; INR 1.200.000 - 1.900.000; Tempo pieno

Descrizione del lavoro

MitKat in India seeks a Security Assurance Manager to provide independent quality control across security operations. You will conduct unannounced site surveys, audits, and workflow analyses to identify vulnerabilities and ensure SSPs comply with SOPs and SLAs.

Responsibilities include training oversight, detailed audit reporting, and adherence to PSARA and labor laws. The ideal candidate has 10–15 years in QA/compliance within physical security and relevant certifications.

Competenze

• Bachelor’s degree in Security Management, Business Administration, Law, Auditing, or related field.
• CPP/PSP/CQA/ISO Lead Auditor certifications preferred.
• 10–15 years of experience in quality assurance, compliance auditing, or operational oversight in physical security.
• Experience auditing security vendors, guard forces, and third‑party contractors.
• Knowledge of PSARA, Contract Labour Act, labor laws, and vendor compliance management.
• Understanding of post orders, SOPs, guard lifecycle management, and internal controls.
• Ability to analyze workflows, identify gaps, and design streamlined processes.
• Strong report writing and data verification skills.
• Independent, objective, and analytical mindset.

Mansioni

• Provide independent quality control to verify SSPs comply with policies, SOPs, and SLAs.
• Conduct unannounced site surveys, personnel inspections, and knowledge verifications.
• Audit digital/physical data, registers, logbooks, and dashboards for adherence.
• Inspect guard personnel performance to ensure conformity with codes of conduct.
• Analyze workflows and identify shadow processes; recommend simplifications and automation.
• Perform statutory compliance checks (PSARA, labor laws) and assess risk areas.
• Oversee training lifecycle with PSARA verifications, background checks, and onboarding.
• Prepare and submit detailed audit and compliance reports; coordinate with auditors.

Conoscenze

Quality assurance

Compliance auditing

Operational oversight

Data analytics

Process optimization

Audit reporting

Vendor management

PSARA familiarity

SLA tracking

Life safety

Formazione

Bachelor’s degree in Security Management or related field

CPP certification (preferred)

PSP certification (preferred)

CQA certification (preferred)

ISO Lead Auditor (preferred)

Descrizione del lavoro

Job Summary

Location: Mumbai, Gurgaon, Hyderabad, Bangalore, India

Job Type: Full Time

The Security Assurance Manager is responsible for providing independent quality control, operational adherence monitoring, process optimization, and regulatory compliance oversight across security operations. This role ensures that security service providers (SSPs) adhere strictly to corporate policies, standard operating procedures (SOPs), contractual service level agreements (SLAs), and legal/statutory mandates. By conducting unannounced physical surveys, workflow evaluations, and comprehensive financial/operational audits, the Security Assurance Manager identifies vulnerabilities, eliminates shadow processes, mitigates liability, and delivers a leaner, more resilient operational model.

Operational Adherence & Quality Control

• Act in an independent quality control capacity to verify that security service providers comply with approved policies, guidelines, SOPs, and contractual SLAs.
• Execute unannounced physical site surveys, security personnel inspections, and conduct knowledge verifications/quizzes to assess operational adherence.
• Audit and validate digital and physical data, registers, logbooks, site dashboard metrics, and monthly/quarterly business review inputs.
• Inspect guarding site supervisory and officer performance to ensure alignment with corporate codes of conduct, internal policies, and Scope of Services specifications.

Operational Process Assessment & Workflow Optimization

• Analyze current security workflows using direct observation, stakeholder interviews, and data analytics to evaluate design adequacy and operational effectiveness.
• Identify workflow redundancies, gaps, friction points, and "shadow processes" that bypass official SOPs or impede business velocity.
• Recommend process simplification and automation opportunities, benchmarking against industry maturity frameworks to foster a leaner, resilient model.

Regulatory & Statutory Compliance Assurance

• Perform sample audits to assess security providers compliance with statutory requirements and labor laws (e.g., Contract Labour Act, PSARA).
• Identify, report, and mitigate risk areas to protect the organization from potential "Principal Employer" statutory and regulatory liabilities.
• Conduct financial compliance audits on supplier invoices and muster rolls to verify strict adherence to commercial terms and ensure SLA penalty applications are accurate.

Training Oversight & Competency Verification

• Oversee the security provider training lifecycle, reviewing records to ensure legal compliance (e.g., PSARA verifications, background checks, onboarding).
• Verify through sample audits that guard personnel are demonstrably competent in site post orders, SOPs, and emergency response protocols.
• Evaluate training materials, delivery methods (theory, role play, practical exercises), and assessment rigor.
• Conduct unannounced verbal and practical quizzes and micro-scenario tests for life safety and emergency readiness.

Audit Reporting & Special Audits

• Compile, write, and submit detailed quality control, audit, and compliance reports according to agreed timelines and standards.
• Cooperate with and support special audit rights and third-party auditors as required by corporate governance.

Qualifications & Prerequisites

• Education: Bachelor s degree in Security Management, Business Administration, Law, Auditing, or a related field (or equivalent practical experience).
• Certifications (Preferred): Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Quality Auditor (CQA), or ISO Lead Auditor certification.
• Proven experience of 10 - 15 years in quality assurance, compliance auditing, or operational oversight within physical security operations.
• Hands‑on experience auditing security vendors, guard forces, and third‑party contractors.
• Background in analyzing workflows, identifying operational gaps, and conducting financial/muster roll audits.
• Familiarity with regulatory frameworks, statutory labor laws (e.g., Contract Labour Regulation and Abolition Act, PSARA), and vendor compliance management.
• In‑depth knowledge of physical security standards, site post orders, standard operating procedures, and guard lifecycle management.
• Thorough understanding of local statutory laws, labor laws, licensing, and principal employer liability mitigation.
• Solid understanding of quality assurance methodologies, audit sampling techniques, and SLA tracking mechanics.
• Knowledge of physical security technology systems, data logging registers, and operational reporting tools
• Auditing & Inspection: Expertise in conducting unannounced field audits, document verification, and operational compliance checks.
• Workflow & Process Analysis: Capability to evaluate operational workflows, uncover shadow processes, and design streamlined alternatives.
• Financial Auditing: Proficiency in comparing muster rolls, invoices, and SLA penalty applications against contractual terms.
• Report Writing & Data Verification: Strong technical writing skills to produce high‑quality, error‑free audit reports and analytical summaries.
• Objectivity & Independence: Maintains strict impartiality and analytical rigor

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.