Site Reliability Engineer,Senior

Progress; India; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Progress is seeking a Senior Site Reliability Engineer to enhance the reliability, security, and performance of customer-facing systems and cloud infrastructure. The role bridges development and operations, applying engineering principles to scale services and reduce toil.

You will automate, monitor, and secure across Azure, AWS, or GCP, lead incident responses, and collaborate with SRE, security, and product teams in APJ hours.

Qualifications

• Bachelor’s degree in computer science, information systems, or related field.
• 6+ years of proven experience in a Senior SRE or similar role in production environments.
• Strong skills in Windows/Linux, scripting (Shell, Python, PowerShell), and cloud services (ECS, EKS, S3, etc.).
• Hands-on experience with Kubernetes, Docker, Rancher, and container orchestration is good to have.
• Familiarity with security protocols, network concepts (TCP/IP, HTTP, TLS), and compliance frameworks.
• Ability to debug, optimize, and automate to reduce operational toil.
• Excellent communication and proactive problem-solving mindset.
• Experience with PCI, HIPAA, SOC2 compliance.
• Experience with cloud-hosted apps/services (Azure/AWS).
• Ability to debug and optimize code and automate routine tasks to eliminate toil.
• Willing to work in APJ Time zone [7:00 AM to 4:00 PM IST]

Responsibilities

• Security & Compliance: Safeguard systems and ensure PCI-DSS, HIPAA, SOC2 compliance.
• Cloud Infrastructure: Build and maintain scalable services in Azure, AWS, or GCP.
• Automation & System Admin: Automate tasks, manage backups, ensure high availability and DR.
• Monitoring & Performance: Implement observability tools and optimize performance.
• Incident Response: Participate in on-call, troubleshoot incidents, lead postmortems.
• Collaboration: Work with developers, QA, and support in agile environments.
• Customer Provisioning: Handle complex customer account setups with Sales and Professional Services.
• Infrastructure as Code: Champion IaC with Terraform, Ansible, Chef, Puppet.

Skills

Senior SRE

Windows/Linux

Scripting (Shell, Python, PowerShell)

Cloud services (AWS/Azure/GCP)

Kubernetes

Docker

Rancher

IaC (Terraform/Ansible/Chef/Puppet)

PCI/HIPAA/SOC2 compliance

On-call / Incident response

Education

Bachelor’s degree in computer science or related field

Tools

Terraform

Ansible

Chef

Puppet

Kubernetes

Docker

Rancher

Azure

AWS

GCP

Job description

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experience with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Site Reliability Engineer and help us do what we do best: propelling business forward. Know more about us.

We’re looking for aSenior Site Reliability Engineer (SRE) to help ensure the reliability, security, and performance of our customer-facing systems and infrastructure. This role bridges development and operations, applying engineering principles to improve system resilience and scalability.

In this role, you will:

• Security & Compliance: Safeguard systems against breaches and ensure compliance with PCI-DSS, HIPAA, SOC2, and other standards.
• Cloud Infrastructure: Build and maintain scalable, secure services in Azure, AWS, or GCP using cloud-native tools.
• Automation & System Admin: Automate routine tasks, manage backups, and configure servers for high availability and disaster recovery.
• Monitoring & Performance: Implement observability tools, optimize system performance, and proactively address issues.
• Incident Response: Participate in on-call rotations, troubleshoot service incidents, and lead postmortem reviews.
• Collaboration: Work closely with developers, QA, and support teams in agile environments.
• Customer Provisioning: Handle complex customer account setups in coordination with Sales and Professional Services.
• Infrastructure as Code: Champion IaC practices using tools like Terraform, Ansible, Chef, or Puppet.

Your background:

• Bachelor’s degree in computer science, Information Systems, or related field.
• 6+ years of Proven experience in a Senior SRE or similar role in production environments.
• Strong skills in Windows/Linux, scripting (Shell, Python, PowerShell), and cloud services (ECS, EKS, S3, etc.).
• Good to have hands-on experience with Kubernetes, Docker, Rancher, and container orchestration.
• Familiarity with security protocols, network concepts (TCP/IP, HTTP, TLS), and compliance frameworks.
• Ability to debug, optimize, and automate to reduce operational toil.
• Excellent communication skills and a proactive, problem-solving mindset.
• Experience with PCI, HIPAA, and SOC2 compliance.
• Experience with cloud-hosted apps/services (Azure/AWS)
• Ability to debug and optimize code and automate routine tasks to eliminate toil.
• Willing to work in APJ Time zone [7:00 AM to 4:00 PM IST]

If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culturewith wonderful colleagues to learn from and collaborate with and also to enjoy:

Compensation

• Competitive remuneration package
• Employee Stock Purchase Plan Enrolment

Vacation, Family, and Health

• 30 days of earned leave
• An extra day off for your birthday
• Various other leaves like marriage leave, casual leave, maternity, and paternity leave
• Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
• Professional development reimbursement
• Interest subsidy on loans - either vehicle or personal loans
• Health club reimbursement