Site Reliability Engineer (AWS)

Infosys; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Infosys in Bengaluru is seeking an AWS Site Reliability Engineer to provide production support for critical applications, ensuring stability and availability. You will design and maintain CI/CD pipelines, manage containerized deployments with Docker and Kubernetes, and implement observability with Grafana, Prometheus, and Instana to improve Incident response.

Collaborate with development teams to apply SRE practices, automate tasks with Terraform, and contribute to post-mortem analysis to

Qualifications

• Bachelor's degree or equivalent in CS/Engineering or related field.
• 3+ years in production support and DevOps.
• Strong problem solving and teamwork abilities.
• Effective communication under pressure.

Responsibilities

• Diagnose and resolve production issues in real time.
• Design and maintain CI/CD pipelines with Jenkins and Git/Bitbucket.
• Deploy and manage applications using Docker and Kubernetes.
• Set up observability with Grafana, Prometheus, and Instana.
• Write infrastructure as code with Terraform.
• Collaborate with teams to apply SRE practices for reliability.
• Assist incident management and post-mortem analysis.
• Automate repetitive tasks and system processes.

Skills

Production Support

CI/CD Tools

Docker & Kubernetes

Observability

Terraform & IaC

SRE Principles

Programming: Python/Node/Angular/TS

AWS (Good-to-have)

Nginx/Kafka/OpenSearch

Education

Bachelor's degree or equivalent

Tools

Jenkins

Git/Bitbucket

Docker

Kubernetes

Grafana

Prometheus

Instana

Terraform

NGINX

Kafka

OpenSearch

Kibana

Job description

AWS Site Reliability Engineer

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 3+ years of experience in a similar role involving production support and DevOps.
• Strong problem-solving and analytical skills with the ability to work under pressure.
• Excellent communication and teamwork abilities.

Provide production support for Production applications, ensuring the stability and availability of systems.

Responsibilities

• Diagnose, troubleshoot, and resolve production issues in real time.
• Design, implement, and maintain CI/CD pipelines using Jenkins, Git/Bitbucket, and other DevOps tools.
• Manage and deploy applications using containerization and orchestration tools like Docker and Kubernetes.
• Set up and maintain observability tools (Grafana, Prometheus, Instana) for monitoring, logging, and alerting.
• Write and maintain infrastructure as code using Terraform.
• Collaborate with development teams to implement SRE practices and principles, ensuring reliability, scalability, and performance.
• Assist in incident management and post-mortem analysis to improve system reliability.
• Contribute to the automation of repetitive tasks and system processes.

Must have skills

• Production Support Expertise: Experience in application operations, troubleshooting, and system monitoring.
• DevOps Tools and Platforms:
  • CI/CD: Jenkins, Git/Bitbucket.
  • Virtualization & Orchestration: Docker, Kubernetes.
  • Observability: Grafana, Prometheus, Instana.
  • Infrastructure as Code: Terraform.
• Micro-frontend and Micro servics architecture
• Programming Skills: Basic to intermediate proficiency in one or more languages such as Angular, TypeScript, Python, or Node.js.
• SRE Principles: Understanding of Site Reliability Engineering practices to support reliability and performance goals.

Good-to-Have Skills

• Experience with AWS cloud services.
• Knowledge of NGINX web server and reverse proxy configurations.
• Familiarity with Kafka for event streaming.
• Hands-on experience with OpenSearch and Kibana for advanced analytics and visualization.