Site Reliability Engineer (Application Support -Dot Net) - Mumbai - India

Plante Moran; Mumbai City; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Plante Moran in Mumbai seeks a seasoned Full Stack Engineer to triage, diagnose, and fix production incidents across .NET C# and React apps. You will own production support, perform RCAs, and implement durable code changes while collaborating with infrastructure, security, and DevOps teams.

You will leverage Azure services, Application Insights, and Log Analytics to improve reliability, performance, and data quality, with on-call rotation and strong communication skills essential.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field.
• Minimum of 3 years hands-on development experience building and maintaining applications with C# .NET, React, MS SQL, and REST APIs.
• Proven experience as a full stack developer who has carried production support responsibility for the applications they built.
• Experience diagnosing production defects from logs, traces, and stack traces and delivering code fixes through to release.
• Working knowledge of Azure application services (App Service, Functions, Storage, Queues, Key Vault, API Management) from a developer’s perspective.

Responsibilities

• Triage, reproduce, debug, and resolve production incidents in .NET (C#) and React applications, delivering permanent code fixes rather than workarounds.
• Lead root cause analysis (RCA) and post-incident reviews; drive blameless postmortems and follow through on the corrective code changes.
• Serve as engineering owner of production support for the Application Development portfolio, developing deep knowledge of applications, data, and business processes.
• Write and tune C# and SQL code to diagnose and correct defects, performance bottlenecks, and data issues found in production.
• Use observability tooling (Application Insights, Log Analytics, Azure Monitor) to investigate issues; contribute dashboards, queries, and alerts.

Skills

C#

React

MS SQL

REST APIs

Git

Azure

Application Insights

Log Analytics

Education

Bachelor's degree in Computer Science or related field

Tools

Azure Functions

Azure Storage

Job description

Your role.

Your work will include, but not be limited to:

• Triage, reproduce, debug, and resolve production incidents in .NET (C#) and React applications, delivering permanent code fixes rather than workarounds.
• Lead root cause analysis (RCA) and post-incident reviews; drive blameless postmortems and follow through on the corrective code changes.
• Serve as the engineering owner of production support for the Application Development portfolio, developing deep working knowledge of the applications, their data, and the business processes they support.
• Write and tune C# and SQL code to diagnose and correct defects, performance bottlenecks, and data issues found in production.
• Use existing observability tooling (Application Insights, Log Analytics, Azure Monitor) to investigate issues; contribute dashboards, queries, and alerts for the applications you support.
• Track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for the applications you support, and partner with development teams to drive improvements when reliability targets are at risk.
• Partner with the Application Development team on the design, build, and support of resilient, scalable, and secure full stack solutions built on .NET (C#) and React.
• Participate in application design and development as needed to prevent recurrence of production defects.
• Leverage AI tools (GitHub Copilot, Copilot in Azure, and similar) to accelerate debugging, incident triage, and root cause analysis.
• Collaborate with Infrastructure, Security, and Networking teams to ensure applications meet enterprise standards for availability, security, and compliance.
• Contribute to system and performance testing to proactively identify weaknesses before they reach production.
• Mentor developers on production-readiness, defect prevention, and supportable code practices.
• Create and maintain documentation, runbooks, and known-error records for the applications you support.
• Participate in continuous improvement initiatives.

The qualifications.

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 3 years of hands‑on development experience building and maintaining applications with C# .NET, React, MS SQL, and REST APIs is required.
• Proven experience as a full stack developer who has carried production support responsibility for the applications they built.
• Demonstrated experience diagnosing production defects from logs, traces, and stack traces, then delivering the code fix through to release.
• Working knowledge of Azure application services (App Service, Functions, Storage, Queues, Key Vault, API Management) from a developer’s perspective.

• Practical experience using Application Insights and Log Analytics to investigate application behavior in production.

• Strong understanding and experience using Postman or a similar tool to test APIs during development.

• Strong coding, debugging, and troubleshooting skills with a solid understanding of relational databases, data models, and distributed systems.

• Strong problem‑solving and analytical abilities, particularly under pressure during production incidents.

• Working knowledge of git source control and branching practices.

• Excellent communication and interpersonal skills, with the ability to translate technical issues for non‑technical audiences.

• Ability to work in a fast‑paced, dynamic environment and participate in an on‑call rotation.

Preferred (good to have, not required).

• Working familiarity with CI/CD pipelines in GitHub Actions or Azure DevOps, release patterns such as blue/green and canary, and Infrastructure as Code (Bicep, ARM, or Terraform) is preferred, not required.

• Familiarity with SRE principles: SLOs/SLIs, error budgets, toil reduction, incident management, and blameless postmortems.

• Exposure to AIOps platforms or AI‑driven observability (e.g., Azure Monitor with AI insights, or similar).

• Experience contributing to internal developer tooling or automation.

• Knowledge of service level agreements (SLAs) and performance metrics.

What makes us different?

On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk‑free firm (hey, nobody ‘s perfect) with a world‑class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities.

Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in‑person model. We believe that face‑to‑face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.

Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer.

Plante Moran maintains a drug‑free workplace.

The specific statements above are not intended to be all‑inclusive.