Site Reliability Engineer

Institutional Shareholder Services Inc.; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Comprehensive health benefits

Professional development opportunities

Diversity and inclusion initiatives

Job summary

A leading financial technology provider is seeking a Site Reliability Engineer in Gurugram, India. The role focuses on ensuring system reliability and performance, while also promoting automation and continuous improvement initiatives. Candidates should have considerable experience in Site Reliability Engineering and cloud-native technologies, along with strong skills in tools like Terraform and observability stacks. Join this dynamic team to contribute to innovative solutions!

Qualifications

• 5 years of total experience and at least 2 years' in Site Reliability Engineering or production management.
• Experience implementing observability stacks.
• Strong experience of cloud-native ways of working.

Responsibilities

• Assist in the architecture, development and SRE efforts.
• Implement Service Level Objectives with engineering teams.
• Drive continuous improvement initiatives.

Skills

Site Reliability Engineering

SRE principles

Cloud-native technologies

Terraform

CI/CD solutions

Python

Incident management tooling

Education

Bachelor's or Master's degree in Computer Science, Mathematics, Physics or related field

Tools

ELK

Prometheus/Grafana

Splunk

Data Dog

GitHub Actions

Airflow

Job description

Let’s be #BrilliantTogether**Overview:**This role is critical in ensuring the reliability, scalability, and performance of our systems while driving automation and continuous improvement.**Responsibilities:*** Assist the Principal SRE in driving the architecture, development and SRE efforts.* Shift and on-call pattern aligned with global region, to provide 24h/5 coverage.* Align engineering effort with SRE principles.* Engage with engineering and product teams to implement Service Level Objectives.* Work with other teams to implement observability solution.* Work in cross-functional teams to implement items in the SRE roadmap.* Work on continuous improvement initiatives to enhance application performance and customer satisfaction.* Keep abreast of emerging trends and technologies in SRE, and promote them across engineering and business functions.* Implement incident management tooling, working closely with Service Management team.* Own problem resolution and ensure fixes are implemented in a timely fashion.**Qualifications:*** 5 years of total experience and at least 2 years' in Site Reliability Engineering or production management* Good understanding of SRE principles* Experience implementing observability stacks such as ELK, Prometheus/Grafana, Splunk, Data Dog or other scalable solution* Expertise in creating SLO dashboards using multiple data sources* Strong experience of cloud-native ways of working* Experience with the development and deployment of large-scale, complex technology platforms* Deep understanding of cloud technology across database, serverless, containerization and API* Advanced level expertise in Terraform* Extensive experience in designing and implementing SRE practices* Experience with one or more CI/CD solutions* Experience coaching and mentoring high-performing teams* Excellent knowledge of integrating incident management tooling such as Rootly, blameless, ServiceNow or incident-io.* Pragmatic experience using agile to deliver incremental value* Experience working in a global or multinational team setting* Strong knowledge management, documentation, communication and collaboration skills* Proven ability to drive innovation and continuous improvement initiatives* Focus on simplicity, automation and data* Expertise in Python, GitHub Actions, Apigee, Airflow* Bachelor's or Master's degree in Computer Science, Mathematics, Physics or related field#MIDSENIOR#STOXX#LI-JS1**What You Can Expect from Us**At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether.**About ISS STOXX**ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. STOXX and DAX indices comprise a global and comprehensive family of more than 17,000 strictly rules-based and transparent indices. Best known for the leading European equity indices EURO STOXX 50, STOXX Europe 600 and DAX, the portfolio of index solutions consists of total market, benchmark, blue-chip, sustainability, thematic and factor-based indices covering a complete set of world, regional and country markets. STOXX and DAX indices are licensed to more than 550 companies around the world for benchmarking purposes and as underlyings for ETFs, futures and options, structured products, and passively managed investment funds. STOXX Ltd., part of the ISS STOXX group of companies, is the administrator of the STOXX and DAX indices under the European Benchmark Regulation. Visit our website: View additional open roles: *Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.*ISS STOXX is looking for a **Site Reliability Engineer** to join our **Technology Operations** team in **Gurgaon,** **India.**Let's empower, collaborate, and inspire one another. Let's be #BrilliantTogether!ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world’s leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX’s expertise to help them make informed decisions to benefit their stakeholders.