Site Engineer

Ericsson; Chennai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Ericsson in India, Chennai is seeking a Core Support Engineer to deliver technical service and diagnostics for customer networks. You will monitor MSC sites, perform corrective and preventive maintenance, and manage site facilities and data records to stabilize and optimize networks.

The role requires hands-on experience with CS/PS core and IP networks, plus familiarity with Ericsson/MSS/GMSC gateways. A proactive team player willing to work 24x7 is essential.

Qualifications

• Strong knowledge of PS/CS nodes and IP domain.
• Experience with Wireshark trace analysis for fault isolation.
• Ability to work efficiently on core network tasks and field duties.
• Experience with Ericsson/Huawei MSC/GMSC gateways and MGW/MSS.
• Familiarity with IP networks, routing protocols and subnetting.
• Troubleshooting CS/PS Core nodes and related equipment.
• IMS Core and WiFi network knowledge is advantageous.
• Willingness to work in Circle Operations and 24x7 shifts.
• Coordinate with NOC/SRF/TSG during incident management.

Responsibilities

• Surveillance monitoring of MSC site locations.
• Perform corrective maintenance and fault resolution.
• Manage MSC site facilities and information records.
• Supervise third parties and coordinate with partners.
• Execute preventive maintenance tasks as scheduled.
• Handle spare parts inventory and logistics.
• Manage physical site access and security procedures.
• Prepare daily reports and action plans for metrics.

Skills

PS & CS nodes knowledge

Wireshark trace analysis

Packet Core knowledge

CS Core Network

IP routing & subnetting

CS/PS Core troubleshooting

Team leadership

24x7 support

Tools

MGW

MSS

GMSC

GMGW

STP

DRA

Job description

About this opportunity:

We are looking for a Core Support Engineer that will provide technical service and support to our customers. In this role, candidate will resolve problems to stabilize and optimize customer networks.

Join our Team

We are looking for a Core Support Engineer that will provide technical service and support to our customers. In this role, candidate will resolve problems to stabilize and optimize customer networks.

What you will do:

• Surveillance monitoring of MSC site location
• Corrective Maintenance Execution
• MSC Site Facility Management
• MSC Site Information Management
• Third party supervision
• Preventive Maintenance Execution
• Spare part handling
• Physical Site Access Management

The skills you bring:

• Good knowledge of the PS & CS nodes in the network.
• Good understanding of the Trace analysis Wireshark traces.
• Work in an efficient way, particularly with respect to the tasks corresponding with her/his function (level).
• Proficient Knowledge of Packet Core & CS Core Network and IP domain.
• Working experience of Ericsson/Huawei MSC/GMSC media gateway.
• Exposure of IP Networks, routing protocols and sub-netting.
• Excellent in troubleshooting of GPRS/Data related issues, Taking and analyzing traces for resolution of the issue.
• IMS Core /WiFi Network knowledge.
• Phenomenal Teammate and lead a small team within area of responsibility.
• Troubleshooting Skills of CS/PS Core Nodes Deployed in Circle.
• Experience in MGW, MSS, GMSC, GMGW, STP, DRA.
• Will be working in Circle Operations.
• Flexibility to work 24*7.
• Fault Handling in along with NOC and Back Office.
• Daily Report analysis and action plan for critical metric Dip.Routine audit of Parameters of Different Packet Core Nodes.
• CR Handling and Co Ordination with SRF Team.
• Customer Complaint resolution in coordination with TSG.
• Ensuring CS/PS/PBN/IN Core Node Backup Process.
• Adherence to Guideline share by Customer /Central Team.
• Any other responsibility w.r.t Network upkeep requirements.

Note-

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Primary country and city:

India (IN) || Chennai