Showroom Sales Staff

Lenskart; Muzaffarnagar; Presencial; INR 180 000 - 240 000; Tempo integral

Resumo da oferta

Lenskart in Muzaffarnagar is seeking a customer-focused Retail Associate to greet customers, assist through the shopping journey, explain product features, and ensure on-time delivery and service follow-up.

You will manage store inventory, perform daily stock counts, receive shipments, replenish displays, and highlight discrepancies to the Store Manager, while maintaining VM guidelines and store cleanliness.

Responsabilidades

• Meet and greet customers.
• Assist customers throughout their shopping journey.
• Share product features and benefits.
• Explain services, build trust and loyalty.
• Resolve customer queries pre- and post-sale.
• Ensure product delivery to customers on time.
• Receive feedback on services and products.

Descrição da oferta de emprego

Key Responsibilities

Customer Services

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale