Showroom Sales Staff

Lenskart; Kapurthala; Presencial; INR 180 000 - 240 000; Tempo integral

Resumo da oferta

Lenskart in Kapurthala, India, is seeking a focused Retail Store Associate to guide customers through the shopping journey, demonstrate eyewear features, and ensure a seamless delivery experience.

You will maintain store standards, manage daily inventory checks, and support cash and SOP updates, while upholding hygiene and VM guidelines to enhance customer satisfaction.

Responsabilidades

• Meet & greet customers
• Assist customers throughout the shopping journey
• Share product features & benefits
• Explain services, build trust & loyalty
• Resolve customer queries pre & post sale
• Ensure on-time product delivery
• Receive feedback from customers on services & product

Descrição da oferta de emprego

Key Responsibilities

Customer Services

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale