SharePoint Administrator

Zorba AI; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Zorba AI in Bengaluru, India seeks an experienced SharePoint Administrator to manage SharePoint Online and On-Premises environments. The role requires 8+ years of hands-on experience, patching, Microsoft 365 services, and production support.

Night shifts (6:00 PM–3:00 AM or 9:00 PM–6:00 AM) are mandatory and you will handle incidents, ticketing, and ITIL processes. Responsibilities include administration, configuration, monitoring, patching, and issue resolution across SharePoint, OneDrive for

Qualifications

• 8+ years of hands-on SharePoint Administration experience.
• Strong hands-on experience with SharePoint Online, SharePoint On-Premises, patching, troubleshooting, and site/permission administration.

Responsibilities

• Administer and support SharePoint Online and On-Premises environments.
• Perform configuration, monitoring, and troubleshooting of SharePoint.
• Handle patching activities including planning, deployment, validation, and post-patching checks.

Skills

SharePoint Online

SharePoint On-Premises

SharePoint Patching

SharePoint Troubleshooting

Site & Permission Admin

Job description

We are looking for an experienced SharePoint Administrator with 8+ years of hands‑on experience in managing SharePoint Online and SharePoint On-Premises environments. The candidate should have strong expertise in SharePoint administration, patching, Microsoft 365 services, ticket management, and production support.

The role requires excellent communication skills and willingness to work in night shifts, including 6:00 PM–3:00 AM or 9:00 PM–6:00 AM.

Key Responsibilities

• Administer and support SharePoint Online and SharePoint On-Premises environments.
• Perform SharePoint administration, configuration, monitoring, and troubleshooting.
• Handle SharePoint patching activities, including planning, deployment, validation, and post‑patching checks.
• Troubleshoot SharePoint farm, site, application, access, and performance‑related issues.
• Manage SharePoint sites, permissions, users, groups, libraries, lists, and related configurations.
• Provide administration and support for OneDrive for Business.
• Manage and troubleshoot Microsoft Teams administration‑related issues and integrations.
• Monitor the health and availability of SharePoint and associated Microsoft 365 services.
• Handle production incidents, service requests, and operational issues through ticketing tools.
• Analyze issues, perform root‑cause analysis, and provide appropriate resolutions within defined SLAs.
• Coordinate with other infrastructure and application teams for issue resolution and escalations.
• Participate in planned maintenance, upgrades, patching, and change activities.
• Prepare operational reports and maintain technical documentation and knowledge articles.
• Follow defined ITIL processes for incident, problem, and change management.
• Communicate effectively with customers, stakeholders, and internal teams regarding incidents, changes, and planned activities.

Mandatory Skills

• 8+ years of SharePoint Administration experience
• Strong hands‑on experience with:
  • SharePoint Online
  • SharePoint On-Premises
  • SharePoint Patching
  • SharePoint troubleshooting
  • SharePoint site and permission administration
• Experience in OneDrive for Business administration and troubleshooting
• Experience supporting/administering Microsoft Teams
• Experience handling production tickets/incidents
• Strong troubleshooting and problem‑solving skills
• Good understanding of ITIL processes
• Excellent verbal and written communication skills
• Willingness to work in rotational/night shifts

Shift Details

• 6:00 PM – 3:00 AM
• 9:00 PM – 6:00 AM

Night‑shift flexibility is mandatory.